Project Manager

1 week ago

Kennesaw, United States Riskonnect, Inc. Full time

Project Manager - Implementation

Responsibilities

  • Creating clear and attainable project objectives, building the project requirements, and managing all constraints for projects, including cost, time, scope, and resources.
  • Managing relationships with clients and stakeholders.
  • Coordinating and coaching allocated project resources to meet client requirements.
  • Conducting project review and creating detailed reports for management.
  • Providing technical advice and product specific guidance and support to customers (internal and external).
  • Securing growth opportunities and initiating new projects.
  • Resolving project management issues, escalating to the Head of Delivery where necessary, and actively manage project risks.
  • Regularly liaise with software product owners to obtain updates on new product features and improvements.
  • Contributing to the development of comprehensive on-boarding, support and user education material.
  • Collaborating and cooperating with other members of the CAMMS team, globally, to ensure consistent high-quality delivery of work.
  • Achieving internal individual and team KPIs as assigned.
  • Ensuring process discipline requirements are met as related to client information, sales opportunities, knowledge management and other areas as communicated by management.
  • Optimising and improving processes and the overall approach where necessary
  • Any other reasonable duties as requested by the Head of Delivery.

Experience / Knowledge

  • Minimum of 5 years previous experience in in a similar role.
  • Ability to own and deliver software projects with complex inter-dependencies, including the responsibility to act autonomously for the right outcome for the customer.
  • Experience in building rapport with a range of stakeholders including software developers, software engineers and sales professionals.
  • An ability to triage technical issues and direct remediation activities to the right team.
  • Highly developed interpersonal, negotiation, consultation, facilitation, cross-cultural communication, and customer service skills.
  • Proven ability to engage, develop and maintain strong working relationships with internal and external stakeholders from diverse cultures.
  • Outstanding communication and presentation skills.

Education / Qualifications

  • Degree in a relevant field or equivalent years of experience.
  • Qualifications in Project Management methodologies are highly desirable.

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