ASSISTANT MANAGER

4 weeks ago


St Clair Shores, United States Qdoba Full time

Assistant Manager PositionWorking at QDOBA is about more than just amazing food. At QDOBA, we take pride in serving our community based on a winning recipe of hospitality, positivity, and performance. As a team, we create experiences by bringing a contagious energy level and enthusiasm for preparing delicious food.Position Summary: The Assistant Manager is responsible for managing restaurant operations, in partnership with or in the General Manager's absence. As an Assistant Manager, you'll support the company by maintaining an excellent working environment through leadership, direction, training & development. The focus is always on a guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.Job Functions Include:Managing daily activities to achieve excellence in restaurant operational performanceMonitoring staffing levels; recruiting, interviewing, and providing hiring recommendationsTraining, developing, coaching, and evaluating employee performance; ensuring systems for training employees are fully implemented and followedAssigning activities and tasks to other members of the teamIdentifying and developing internal candidates for management and Team Leader positionsTreating employees with respect and dignityRegularly recognizing and rewarding employees for their workComplying with all state and federal labor laws and regulationsHolding restaurant team accountable for consistently delivering excellent guest service and food quality in adherence to brand systems, procedures, and food safety requirements to provide an exceptional guest experienceReviewing practices and modifying as needed to improve the guest experience continuouslyInteracting with guests and the community; responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recoveryMaintaining brand image by ensuring restaurant cleanliness, maintenance, and excellent servicePartnering with the restaurant manager in using management information tools to analyze restaurant operational and financial performanceIdentifying trends and implementing action plans for improvementFocusing efforts on developing long term sales growth initiatives designed to drive profitable sales growthConsidering cost/benefit impact of financial decisions and works to protect the brandMonitoring costs and adherence to budget and restaurant goalsWhat Can QDOBA Offer You?QDOBA is pleased to offer you the opportunity to select benefits that fit your lifestyle and support you in adopting and maintaining a healthy life.Excellent training, coaching, mentorship, and career progression opportunitiesPTO vacation, sick time, and holidaysFree uniformsFree meals while workingMedical, dental, vision and life InsuranceAt Qdoba, we bring flavor to peoples' lives. This means we highly value the diversity, and flavor, our employees bring to the table.Reasonable Accommodation: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.


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