Assistant Portfolio Manager

Assistant Portfolio ManagerInvitation Homes is a fast-paced evolving company, offering high-quality homes for lease in desirable neighborhoods across America. As the nation's premiere home leasing company, we own, lease and operate approximately 80,000 properties ensuring a move-in ready living space that provides a clean, safe, and functional home for our residents.The market teams include our Leasing and Property Management teams as well as our Rehab, Turns & Maintenance professionals. Together, our talented teams create excellent resident experiences from the time the resident moves in to the home, throughout the duration of their lease and during their transition as they move out. Our teams work hard to create and maintain high-quality homes and ensure potential residents are presented with a rental property they can't refuseWe are seeking candidates with a drive to excel in our thriving organization. We are looking for professionals who are ready to join our work-family, provide excellent service to internal and external customers and embrace our fast and friendly approach. As the single-family home rental industry is quickly evolving, we are looking for dedicated learners who are passionate to serve our residents and maintain top-quality homes.The Assistant Portfolio Manager assists the Portfolio Director in the day-to-day operation of managing single-family home rentals which includes entering monthly move-ins, move-outs, and rentals. Working with residents from move-in to move-out, Assistant Portfolio Managers will attend to residents' requests, accounts receivable.Essential Job Duties and ResponsibilitiesAssist Portfolio Manager(s) in managing a portfolio of single-family residential homes in accordance with company objectives and metricsAssist Portfolio Manager(s) in maintaining occupancy levels, ensuring positive resident relations and complying with all reporting requirementsProvide exceptional customer service by attending to resident move-in/move-out needs and responding to requests in a professional and timely mannerManage all electronic lease files for residents; ensure file management quality control including document storage in proprietary databaseResponsible for all cash handling and accounts receivable management; post daily depositsAssist in oversight of maintenance operationOther duties as assignedEducation / ExperienceMinimum of two (2) years of administrative experience in Property Management or related fieldMust possess a valid drivers license, an insurable driving record and access to their own motor vehicleAvailability to work a flexible schedule based on business needBachelors Degree in Business or related field, or equivalent in a related field (preferred)Skills / Specialized KnowledgeCustomer service oriented; strong communication, organizational and interpersonal skillsPositive, can-do attitude with a commitment to excellence and achieving goalsWorking knowledge of property management software programs (e.g. Yardi, Salesforce and Docusign) and Microsoft Office ApplicationsAbility to deal effectively with diverse situationsCan effectively work independently and as a member of various teams and committeesAbility to multi-taskOther RequirementsAbility to be at work on a regular and consistent basis; overtime may be required for this position.Must maintain professional appearance and comply with prescribed dress code policyMust comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriateAbility to work weekends and non-traditional holiday if needed, not consistentMust be reachable via phone, except during approved time offMust provide basic hand and power toolsExtensive travel within assigned portfolio requiredPhysical and Mental DemandsThe office may be a busy environment. This position may have to manage a number of projects at one time and may be interrupted frequently to meet the needs and requests of internal and external customers. The environment may be busy and/or noisy and the incumbent will need excellent organizational, time, and stress management skills to complete the required tasks.Salary RangeThe salary range for this position is $19.11 - $33.13, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individuals skills, experience, qualifications, location, and applicable employment laws.Compensation and BenefitsTo attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:Annual bonus programHealth, dental, vision, and life insuranceLong-term and short-term disability insuranceGenerous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays401(k) with company matching contributionsAwesome work environment with casual dressTeam events and gatherings (Pre- and Post-Covid)