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Inside Sales Representative
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Inside Sales RepresentativeCome for the job-stay for the career This is a full-time permanent position located in Kentwood, MI FCX Performance is an Applied Industrial Technologies Company and a leading process flow control company. As an Inbound-Inside Sales Representative with FCX Performance/Corrosion Fluid Products, you will establish and expand relationships with current customers and our outside sales team. You'll spend your time interacting with your customers in determining their process flow control and instrumentation needs, while providing solutions to meet those needs. You will have a direct impact on customer satisfaction, retention and sales resultsIn addition to competitive pay and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.) you will also enjoy:A lasting career Career paths are available in sales, management, and operations throughout the countryProfessional development and trainingTeam oriented company culture where it's called work for a reason but have fun in the processJoin a local team with company backingJob Summary:Inside Sales provides technical assistance to customers and outside sales teams. The position is responsible for making product recommendations based on customer application; interpreting plant specifications; securing project take-offs; preparing quotations; tracking projects; processing orders; and many additional tasks as required that contribute to the improved efficiency of our customer base.Essential Functions and Responsibilities: Develop thorough technical understanding of products and applications. Provide solutions to customer's applications. Provide technical support to sales team and customer base for daily requirements as well as project opportunities. Assist customers with material specification, take-off & selection. Determine pricing and margins. Prepare quotations, process orders, follow order to ensure critical delivery dates are met Work with procurement and finance departments as needed.Essential Physical Functions/Equipment Used: Able to tackle multiple projects while being organized, detail, and deadline oriented. Excellent internal & external communication and problem-solving skills. Strong organizational and task management skills. Proficient in Microsoft Office suite of products including Word, Excel, PowerPoint and Outlook. Previous experience with Prophet21 (P21) or similar CRM/ERP systems preferred.Candidates must be able to work within a team organization, multi-task, meet deadlines.Requirements:Bachelor's or Associate Degree required. Preferred in Business or Mechanical Engineering.Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
