Security Officer

Security Officer - Retail Patrol Team LeadAllied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Retail Patrol Team Lead in Chicago, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol assigned retail and mall locations, helping to deter security-related incidents through your visible presence. You'll interact with the public, provide outstanding customer service, and support a welcoming environment. At Allied Universal, we value teamwork, integrity, and a people-first approach, making this an exciting opportunity to contribute to a dynamic and caring team.Position Type: Full TimePay Rate: $19.00 / HourJob Schedule:Wed 11:00 PM - 07:00 AMThur 11:00 PM - 07:00 AMFri 11:00 PM - 07:00 AMSat 11:00 PM - 07:00 AMSun 11:00 PM - 07:00 AMWhy Join Us:Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.Career Growth: Get paid training and access to career growth opportunities.Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.What You'll Do:Provide customer service to clients, visitors, and tenants by carrying out security-related procedures and following site-specific policies within the retail or mall location.Respond to incidents and critical situations in a calm, problem-solving manner, taking appropriate action as needed.Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity and identify potential issues.Monitor entrances, exits, and common areas to observe for unusual or suspicious activity and report findings according to site protocols.Assist with access control by verifying credentials and providing directions or information to visitors as needed.Maintain detailed logs and incident reports as required by Allied Universal and site procedures.Support emergency response activities, including assisting with evacuations or medical situations, following established protocols.Communicate professionally with site staff, tenants, and the public, representing Allied Universal in a courteous and helpful manner.Minimum Requirements:Comfortable using a computer or tablet is preferred.Access control or badge experience is preferred.Customer service experience is preferred.Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.Possess a high school diploma or equivalent.As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.A valid driver's license will be required for driving positions only.Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.