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Performance Manager

3 months ago

Allentown, United States Worldwide Flight Services (WFS) Full time

Please read the job description before applying. If you do not meet the requirements, I will not contact you.

We are located in Allentown Pa and are looking for candidates who can commute to the site.

I am looking for someone with a strong office background as well. You would be overseeing three admins.

Some HR experience is a plus. I am also looking for someone with a logistics background. We oversee the warehouse and ramp employees.


This position will lead the Gateway Facility Administration team. In addition to supporting the recruiting and on-boarding of the new employee, this position will also lead the employee experience within the gateway. This role will liaise with the appropriate corporate HR departments to maximize the employee experience and lead and direct local initiatives designed to enhance and celebrate the employee experience while also fostering attendance accountability with the individual employee.

  • Review and audit employee personal data in a timekeeping system for accuracy and correction.
  • Shaping employee experience through collaboration with stakeholders concerning attendance and performance.
  • Manage performance evaluations for hourly associates through new hire benchmarks and yearly thereafter.
  • Manages the gateway matrix to ensure data integrity and accuracy.
  • Responsible for auditing data flow for processes related to the onboarding, change of status
  • , and terminations with the ability to analyze data, identify variances.
  • In coordination with the recruitment team, ensure a consistent process flow of new hire onboarding
  • Manage system access, setup, and reporting, including new hire training in system use.
  • Works with compensation, payroll, and HRIS teams to update the system and maintain consistency with
  • employee data.
  • Supervises the work of the facility administration team, ensuring accurate data input and timely pay.
  • Leads employee accountability discussions for attendance performance.
  • Bachelor's degree or prior work experience that compliments this role
  • Prior experience leading a team of 3-5 members


  • Effective written and verbal communication skills
  • Organizational skills
  • Self-motivated
  • Sound judgment and problem-solving skills
  • High levels of integrity, professionalism, and discretion
  • Familiarity with MS Office suite
  • Proficient in Excel, pivot tables, VLOOKUP
  • Open minded to multi-cultural norms and able to clearly communicate policy and expectations