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Food Service Team Leader

4 weeks ago


Saint Paul, United States Target Full time

Food Service Team LeaderThe pay range per hour is $23.75 to $40.40. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience, and certifications.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.The Food & Beverage team enables a consistent experience for our guests by ensuring the product is fresh, in stock, available, and accurately priced and signed on the sales floor. They are experts in operations, process, and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing, and promotional signing processes for all Food & Beverage areas of the store.At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the skills and experience of:Guest service fundamentals and experience building a guest first culture on your teamFood & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns, and pricing and promotions strategiesPlanning department(s) daily/weekly workload to support business priorities and deliver salesLeading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating, and retaining talentAs a Food Service Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:Understanding sales goals, plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions, and price change workload.Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).Assign daily tasks to team members based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.Assess Food Service back of house, production areas, dining spaces, and merchandising spaces to ensure food safety and proper inventory levels.Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up.Follow all food safety requirements and cleaning routines, including monitoring and recording temperature sensitive food items, as outlined in Target's policies and procedures.Validate and follow-up on team members' progress against department checklists and routines.Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable).Foster a productive relationship with your Starbucks district manager (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store.Ensure accurate in-stocks by placing store-initiated orders according to best practices.Follow proper perishable inventory management procedures to ensure an accurate recording of inventory.Make production quantity decisions just in time to ensure freshness, in-stocks, sales, and profitability are achieved consistently.Remain up-to-date on relevant trends and products to educate team members.Participate in team hiring and onboarding processes.At direction of your direct leader, establish clear goals and expectations and hold team members accountable to expectations.In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements and certifications.Demonstrate a culture of ethical conduct, safety, and compliance; lead your team to work in the same way and hold others accountable to this commitment.Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching, and team interactions.Model the execution of physical security processes in order to enhance the instore security culture.Support merchandise protection strategies across the total store; including ordering, storage, and application as directed by best practices.If applicable, as a key carrier, follow all safe and secure training and processes.Address all store emergency and compliance needs.Access all areas of the building to respond to guest or team member issues.Model creating a welcoming experience by greeting guests as you and your team are completing your daily tasks.Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.Lead by thanking guests and let them know we're happy they chose to shop at Target.All other duties based on business needs.What we are looking for:This may be the right job for you if:You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.You thrive in a fast-moving, highly active, and physically demanding role, where teamwork, flexibility, and creative problem-solving are key to success.You are open to working a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, and other peak shopping times).The good news is that we have some amazing training that will help teach you everything you need to know to be a Food Service Team Leader.But, there are a few things you need from the get-go:High school diploma or equivalentAge 18 or olderPrevious retail experience preferred, but not requiredStrong interest and knowledge of the food service businessAbility to: lead and hold others accountableCommunicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directedWork independently and as part of a teamManage workload and prioritize tasks independentlyCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWelcoming and helpful attitude toward all guests and other team membersEffective communication skillsWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports, and informationAccurately handle cash register operations as neededClimb up and down ladders as neededScan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 4 poundsFlexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt and regular attendance necessaryAbility to work in an environment that could range from 34F to -10F as neededAbility to work in spaces where common allergens may be handled or presentCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.Ability to remain mobile for the duration of a scheduled shift (shift length may vary)Benefits EligibilityPlease paste this URL into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_CAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.