Driver License Examiner Assistant

Driver License Examiner Assistant - WhitehallThis posting will close on November 28, 2025 or after 30 applications are received, whichever occurs first. If you are enthusiastic about customer service and looking for an entry-level role that can lead to a fulfilling career, the Department of Transportation has a fantastic opportunity for you. We are in search of a committed Driver License Examiner Assistant who will play a vital role in improving highway safety by assisting customers at the Driver License Center. Apply now to make a significant difference in the lives of your fellow Pennsylvanians, contributing not only to highway safety but also to fraud preventionIn this position, you will deliver essential driver licensing services to the public. Your responsibilities will include greeting customers professionally, verifying their identification, assisting with application forms, and entering data into online driver license systems. You will also supply relevant forms and informational brochures based on customer needs. Additionally, you will administer standardized knowledge tests to evaluate applicants' understanding of motor vehicle laws and traffic regulations, as well as conduct vision screenings using a telebinocular instrument. It is essential to accurately input test results and customer application data into online systems while being knowledgeable about the services provided, including the requirements for obtaining REAL ID and non-REAL ID products. You will address inquiries related to driver's license renewals, duplicates, out-of-state transfers, motorcycle licenses, and commercial driver's licenses, ensuring that customers are well-informed about the various restrictions and endorsements associated with these services.Work Schedule and Additional Information:Full-time employment, 80 hours bi-weeklyWork hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.Overtime and travel to other Driver License Centers when neededTelework: You will not have the option to telework in this position.Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.Required Experience, Training & Eligibility QualificationsMinimum Experience and Training Requirements:One year of experience obtaining, evaluating, and providing information to the public.Other Requirements:You must meet the PA residency requirement.You must be able to perform essential job functions.Legal Requirements:This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.How to Apply:Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.Learn more about our Total Rewards by watching this short video See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs. Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities. Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box. Eligibility rules apply.You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.If you have general questions regarding the application and hiring process, please refer to our FAQ page.Required QuestionEmployer: Commonwealth of PennsylvaniaAddress: 613 North Street, Harrisburg, Pennsylvania, 17120Website: http://www.employment.pa.gov