Retail Store Manager

Retail Store ManagerWe're leading the way in redefining the workwear category. Our mission is to engineer better boots and apparel for our country's tradesmen and women by working directly with real workers to learn what they actually need to execute their jobs.The BRUNT team is not only devoted to improving on the old workwear standards, but we're also creating a community that tradesmen and women can call their own. From our weekly hangouts at the BRUNT Garage, to hosting events across the country, we're all about getting boots on the ground and building something real with the BRUNT crew.The BRUNT flagship isn't a traditional retail store, it's a home base for the trades. A place where customers can walk in straight from a job site, try on gear built for real work, and talk with a team that understands their day-to-day. We're building more than a place to shop, we're creating a community hub where craftsmanship, grit, and pride in hard work come together through in-store events, local connections, and boots-on-the-ground experiences.Reporting to the Retail Strategy & Operations Manager, the Store Manager will own the day-to-day leadership and performance of BRUNT's first-ever flagship store. You'll be responsible for bringing the BRUNT brand to life on the sales floor creating an environment where tradespeople feel welcome, understood, and confident in the gear they're buying.You'll lead, coach, and develop a high-performing retail team while setting the standard for exceptional customer experience, operational excellence, and in-store culture. This includes overseeing staffing, scheduling, training, and performance management, as well as ensuring the store is always customer-ready, well-merchandised, and operating efficiently.Above all, you'll serve as the face of BRUNT in the community building relationships with local tradespeople, representing our values on the floor, and helping define what "great" looks like for BRUNT retail.How You'll Do ItLead & DevelopCreate a positive, collaborative environment where associates can thrive.Coach, train, and develop team members through consistent feedback and clear expectations.Support recruiting, hiring, and retaining strong talent while building a solid internal bench.Deliver effective new-hire training and partner with leadership on ongoing learning needs.Customer ExperienceFoster an environment of genuine customer connection and high service standards.Lead by example as a customer-focused ambassador for the store.Utilize OMNI-channel tools and processes to enhance the overall shopping experience.Sales & Business PerformanceAnalyze store trends and sales data to develop strategies that exceed sales and performance goals.Manage staffing, shrink, and expenses to support overall profitability.Build external partnerships and community relationships that drive store growth.Community & BrandEngage with the local community through events and outreach.Encourage associates to share ideas that strengthen brand visibility and local impact.Visual MerchandisingPlan and execute visual directives accurately and on time.Maintain strong visual standards through replenishment, sell-through, and marketing updates.Oversee store cleanliness, lighting, displays, and presentation details.Operational ExcellenceEnsure compliance with shipment, transfer, and restock processes.Uphold all loss-prevention and safety procedures.Communicate priorities clearly to balance operations, visuals, and service needs.Lead the team with adaptability as business needs evolve.What You Need To Succeed3+ years of retail management experienceBackground in staffing, coaching, training, and developing teamsProven ability to drive sales, deliver financial results, and hire strong talentExceptional leadership, customer service, and selling skillsStrong organization, communication, and collaboration abilitiesSolid merchant instincts and a proactive, results-driven work styleHigh integrity, honesty, and professionalismProficient with POS systems and Microsoft OfficeMust be 18+ and able to reliably commute to the work locationFull-time availability, including evenings, weekends, and holidaysAbility to travel nationally up to 20%On-site role in a retail store environmentAbility to stand, walk, bend, squat, and reach for extended periods, with or without reasonable accommodation.Able to lift 3040 lbs. regularly, with or without reasonable accommodation.In accordance with the Massachusetts Salary Range Transparency Law, we are providing the good-faith salary range for this position. The anticipated salary range for this role is: $60,000 $70,000 per year. This range reflects the base salary that we reasonably expect to pay for this position at the time of posting. The actual compensation offered will depend on factors such as qualifications, experience, skills and budget. This role may also be eligible for additional compensation, including:Bonus eligibilityOther incentive compensation, if applicableWhy BRUNT?At BRUNT, people come first. That's why we support the whole employee.This is how we do it:Financial WellnessCompetitive compensation401k and retirement plan assistanceHealth & WellbeingDental and Vision 100% covered by BRUNTComprehensive medical benefitsPaid parental leaveProfessional DevelopmentClear and transparent performance management processUnderstanding how you can level up at BRUNTNo matter what experience you have within our industry we encourage you to apply. At BRUNT, we believe that a strong crew is assembled with people from different backgrounds.We look for individuals who thrive on challenges, will be passionate about our brand, and believe that teamwork is necessary for success. Show us how your experiences have shaped you and how you can contribute to BRUNT. We can't wait to hear from you