Information Technology Manager

4 weeks ago


Indianapolis, United States Sondhi Solutions Full time

Job Summary

The IT Manager/Analyst is a self-starter who manages the day-to-day technology needs of the company including Epicor 10 support as well as general network/workstation administration. Core responsibilities of this position include ABL coding; creating BAQs, BPMs, SSRS reports, and Crystal Reports; creating customizations; utilizing Bartender; automating business logic; and testing processes. In addition, this role provides technical assistance to the user base, answering questions and resolving computer issues in person, or via telephone, or electronically. This position assists in the use of computer hardware and software, including printing, installation, email, and operating systems. External Epicor 10 development and network support teams support the IT Manager/Analyst with ERP customization, network, and desktop support as needed.



Essential Job Functions

• Confer with staff, users, and management to establish requirements for new systems or customizations

• Design, program, and implement ERP enhancements, utilizing external programmers as appropriate

• Manage Epicor systems customization, network enhancement, and other technology-based projects with third-party vendors

• Create ad-hoc SSRS and Crystal Reports utilizing data from the Epicor 10 SQL database

• Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis

• Build, configure, troubleshoot, and repair PCs for deployment in office and warehouse environments

• Refer major hardware or software problems or defective products to vendors' third-party support teams

• Oversee the daily performance of computer systems

• Answer user inquiries regarding computer software or hardware operation to resolve problems

• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications

• Maintain records of and prepare reports from Help Desk Software

• Develop training materials and procedures, or train users in the proper use of hardware or software

• Read technical manuals and attend conferences and seminars to maintain knowledge of hardware and software

• Manage projects for IT improvements in the Indianapolis and Columbus facilities

• Expected to understand advanced SQL database management concepts such as sharding, indexing, and table joining to design databases and database queries that are fast and efficient at retrieving and editing large volumes of data



Minimum Qualifications and Requirements

• Bachelor’s degree in Computer Science or computer-related field from an accredited institution

• 5+ years of experience in Epicor 9/10 customization programming and systems management and support

• 5+ years of experience with MRP, manufacturing, and production planning processes

• Proficiency in SSRS / Crystal Reports writing

• Working knowledge of Microsoft Windows desktop operating systems, Microsoft Office, Microsoft Server, Microsoft Exchange, network systems, and hardware (scanners, printers, etc.)

• Working knowledge of antivirus/antimalware solutions, shared resources (mapping drives and setting user access rights), disaster recovery, and configuration and troubleshooting issues related to DNS, DCHP, etc.

• Strong technical knowledge of desktops, laptops, network printers, networking equipment, and wireless-connected devices

• Excellent communication (oral and written), interpersonal, organizational, and presentation skills

• Able to lift and carry up to 50 lbs.


Desired Skills

  • EPICOR experience


  • Indianapolis, United States Anchor Point Technology Resources Full time

    Job Summary The IT asset specialist is responsible for managing and maintaining the lifecycle information, status, and compliance of technology-based hardware and software assets across the network or enterprise. The IT asset specialist also defines and implements the asset tracking and configuration management processes, policies, and procedures, using...


  • Indianapolis, United States Anchor Point Technology Resources Full time

    Job SummaryThe IT asset specialist is responsible for managing and maintaining the lifecycle information, status, and compliance of technology-based hardware and software assets across the network or enterprise. The IT asset specialist also defines and implements the asset tracking and configuration management processes, policies, and procedures, using...


  • Indianapolis, United States Anchor Point Technology Resources Full time

    Job SummaryThe IT asset specialist is responsible for managing and maintaining the lifecycle information, status, and compliance of technology-based hardware and software assets across the network or enterprise. The IT asset specialist also defines and implements the asset tracking and configuration management processes, policies, and procedures, using...


  • Indianapolis, United States Edge Information Technologies Full time

    Job DescriptionJob DescriptionWe are seeking an Information Technology Consultant to join our team!Responsibilities:Perform the installation of operating systems, network systems, software, and hardwareMonitor system operations to detect potential problemsImplement network systems to support client needsProvide technical direction and guidance to...


  • Indianapolis, United States MHG Hotels Full time

    Overview:MHG Hotels, a leading hotel management company, is seeking a dedicated and experienced Manager, Technology to oversee and manage the IT infrastructure for our corporate and hotel locations. The ideal candidate will be responsible for deploying and maintaining technology systems, providing technical support, and ensuring the security and integrity of...


  • Indianapolis, United States MHG Hotels Full time

    Overview:MHG Hotels, a leading hotel management company, is seeking a dedicated and experienced Manager, Technology to oversee and manage the IT infrastructure for our corporate and hotel locations. The ideal candidate will be responsible for deploying and maintaining technology systems, providing technical support, and ensuring the security and integrity of...


  • Indianapolis, United States MHG Hotels Full time

    Overview:MHG Hotels, a leading hotel management company, is seeking a dedicated and experienced Manager, Technology to oversee and manage the IT infrastructure for our corporate and hotel locations. The ideal candidate will be responsible for deploying and maintaining technology systems, providing technical support, and ensuring the security and integrity of...


  • Indianapolis, United States Sondhi Solutions Full time

    Job SummaryThe IT Manager/Analyst is a self-starter who manages the day-to-day technology needs of the company including Epicor 10 support as well as general network/workstation administration. Core responsibilities of this position include ABL coding; creating BAQs, BPMs, SSRS reports, and Crystal Reports; creating customizations; utilizing Bartender;...


  • Indianapolis, United States Sondhi Solutions Full time

    Job SummaryThe IT Manager/Analyst is a self-starter who manages the day-to-day technology needs of the company including Epicor 10 support as well as general network/workstation administration. Core responsibilities of this position include ABL coding; creating BAQs, BPMs, SSRS reports, and Crystal Reports; creating customizations; utilizing Bartender;...


  • Indianapolis, United States Birge & Held Full time

    Who we are It's fun to work for a company where people truly believe in what they are doing. At Birge & Held (“B&H”), we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. You must be ready...


  • Indianapolis, United States Birge & Held Full time

    Who we are Its fun to work for a company where people truly believe in what they are doing. At Birge & Held (“B&H”), we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. You must be ready to...


  • Indianapolis, United States Birge & Held Full time

    Who we are It's fun to work for a company where people truly believe in what they are doing. At Birge & Held (B&H), we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. You must be ready to show...


  • Indianapolis, United States Birge & Held Full time

    Who we areIt's fun to work for a company where people truly believe in what they are doing. At Birge & Held (“B&H”), we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. You must be ready to...


  • Indianapolis, United States Birge & Held Full time

    Who we areIt's fun to work for a company where people truly believe in what they are doing. At Birge & Held (“B&H”), we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. You must be ready to...


  • Indianapolis, United States Birge & Held Full time

    Who we areIt's fun to work for a company where people truly believe in what they are doing. At Birge & Held (“B&H”), we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. You must be ready to...


  • Indianapolis, United States netPolarity, Inc. (Saicon Consultants, Inc.) Full time

    Title: Technology Support Specialist ILocation: Indianapolis, IN 46201Compensation: $33 an hour on W2Duration: 1 YearTechnology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology...


  • Indianapolis, United States Wowlinx Full time

    IT Operations Overview: The IT Operations Manager is responsible for overseeing and coordinating the day-to-day operations of the IT within WowLinx. This critical role ensures the smooth functioning of IT systems, infrastructure, and applications to support the business operations efficiently and securely of our clients. The IT Operations Manager...


  • Indianapolis, United States Theoris Full time

    Job Title: IT ConsultantLocation: Indianapolis, INIndustry: Civil/Construction**NO C2C**Job Description: Theoris Services is assisting our client in their search for an IT Consultant to add to their growing team located on the north side of Indianapolis. Our client is seeking an individual to assist external clients with their IT needs. The ideal candidate...


  • Indianapolis, United States Theoris Full time

    Job Title: IT ConsultantLocation: Indianapolis, INIndustry: Civil/Construction**NO C2C**Job Description: Theoris Services is assisting our client in their search for an IT Consultant to add to their growing team located on the north side of Indianapolis. Our client is seeking an individual to assist external clients with their IT needs. The ideal candidate...


  • Indianapolis, United States Global Information Technology Full time

    Job DescriptionJob DescriptionPosition Title: IT Strategic Portfolio Management SeniorDuration: 12 Months Number of Positions: 1 Location: DEARBORN,MI,48124Position Description:Support business facing IT team for Product Development¿s Global Vehicle Evaluation and Verification (VEV) organization. Key roles and responsibilities include portfolio management...