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Quality Assurance Manager

2 months ago

Carrollton, United States Blockchain Staffing Ninja Full time

Job Title: Quality Assurance Manager

Location: Carrollton, GA

Employment Type: Full Time Onsite

Description of Duties and Responsibilities:

  • Overall responsibility for product quality at the plant by promoting a “Culture of Zero” for quality.
  • Lead Material Review Board and coordinate regular meetings.
  • Conduct Quality Training for Area Managers, operators, and other plant associates.
  • Lead the documentation and implementation of an ISO 9001-based quality management system at the plant level.
  • Ensure Quality Management System components and processes are current and meet ISO and Southwire requirements.
  • Identify Key Process Characteristics using tools such as PFMEA’s and DOE’s.
  • Drive improvement of process capabilities (Cpk’s) by working with equipment OEMs and process engineering.
  • Maintain process capabilities using process control tools such as SPC (X bar R charts) and Pre-Control.
  • Develop and maintain process control inspection plans where processes are not capable.
  • Implement process control using tools and technologies such as cameras and poka-yoke.
  • Work with plant operations to improve process efficiency and product quality.
  • Drive problem-solving tools through the organization by coaching all plant personnel in effective root cause analysis using tools such as fishbone, fault tree analysis, and turning failure off/on.
  • Assist Plant Manager and Director of Quality in providing key process metrics and monthly review presentations.
  • Ensure calibration of measuring gages/testing equipment at each location.
  • Assist in driving progress toward prompt Supplier Claim resolution, and evaluate customer claims pertaining to the plant.
  • Work with Sales and customers on external rejections/technical issues for material processed at the plant level.
  • Lead Material Review Board meetings, reviewing quality events to drive corrective action and proper disposition of nonconforming material.
  • Assist in producing and completing various certifications, letters of conformance, or PPAP to meet customer needs.
  • Supervise, develop, and coach QA Supervisor/Technician/Engineer.
  • Support deployment of companywide systems such as SAP Quality Management.
  • Develop, foster, and maintain relationships throughout the company through collaboration and teamwork.
  • Perform other job-related duties and special projects as assigned.

Qualification and Experience Requirements:

  • Bachelor’s Degree in Engineering with 5+ years of quality management experience in a manufacturing environment preferred or a combination of experience and education.
  • Process capabilities and process control knowledge with experience in tools such as Statistical Process Control (SPC), FMEA, CpK’s, and inspection plans required.
  • Experience with DOE, Camera Inspection, and Poka-Yoke is a plus.
  • Experience in ISO 9001:2015 management systems compliance, continuous improvement, and standard quality and operational excellence tools required.
  • Problem-solving tools with effective root cause analysis knowledge and experience required.
  • Highly articulate verbal and written communication skills, professional appearance, and presentation style.
  • Highly motivated self-starter, able to prioritize projects, accept responsibility, and follow through without close supervision.
  • Strong organizational skills and the ability to effectively prioritize and balance multiple projects.
  • Sense of urgency and ability to work in a fast-paced and high-stress environment.
  • Ability to research and analyze information and draw valid conclusions and recommendations.
  • Desire to continually learn and expand knowledge base.
  • ASQ Certified Quality Manager (CQM) or Certified Quality Engineer (CQE), or Six Sigma certification is a plus.
  • Knowledge of ICEA, AEIC, UL, and ASTM testing standards is a plus.
  • Knowledge of Lean Manufacturing tools is a plus.
  • Previous experience with SAP QM is a plus.
  • Some travel required.