Transportation Supervisor

Transportation SupervisorWe're looking for motivated, engaged people to help make everyone's journeys better.The position is responsible for supervising employees (drivers and driver assistants) that coordinate services between the kitchen and drivers and controls activities on the dock.Annual Hiring Rate: $75,000.00Benefits:Paid time off401k, with company matchCompany sponsored life insuranceMedical, dental, vision plansVoluntary short-term/long-term disability insuranceVoluntary life, accident, and hospital plansEmployee Assistance ProgramCommuter benefitsEmployee DiscountsFree hot healthy meals for unit operations rolesEssential Duties and Responsibilities:Ensures quality production standards are maintained for all accountsResponsible for obtaining control sheets and making assignments for team drivers to flights dailyChecks dock area to ensure that employees have required equipment and that trucks leave according to scheduled dock departureChecks that all teams are catering correct aircraft and flightsEnsures that all employees are in compliance with safety procedures and Airport Transport Authority badging requirementsWorks with management staff to improve performance of the unitAssists teams with late flights and equipment changesResponsible for getting information from airlines on service requirements and updatesMaintains radio contact with Operations Manager, meal planner and leads during operationConducts regular checks of the kitchen to ensure no equipment was left behind after flights leave the kitchenResponsible for security and proper transportation of galleys and maintaining cleanliness of vehiclesResponsible for safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures.Ensures specifications, airline diagrams, and other standards are accurate according to the airline specificationsEnsures that all products are coded according to Gate Gourmet proceduresWorks with maintenance staff to ensure preventive maintenance of machinery and fleet according to schedules, reports maintenance and repair issues in timely manner.Maintains Company policies and procedures as well as specification books for airline customersMaintains all financial goals related to material, productivity, overtime, and labor goalsPrepares management reports (ex. attendance, HAACCP and labor) as required.Responsible for supervising drivers and driver assistantsTrains and monitors employees on proper work procedures to ensure maximum productivity and security with minimum labor and food costsResponsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions.Manages work flow balancing - the division of responsibilities amongst employees on each shift including assignment of responsibilities and workstations.Manages daily manpower planning including assignment of responsibilities and workstations.Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)In conjunction with department leaders determines number of employees needed by shiftResponsible for employee retention and monitors employee turnover.Education:High School Diploma or GED requiredAssociates degree or degree from a 4 year university or college preferred.Work Experience:Minimum 3 years experience working as a delivery driver and/or in a customer service capacity requiredMinimum of 2 year supervisory experience working in a high volume, manufacturing, food production, restaurant or catering environment or equivalent experience in the related field is preferredExperience working in the airline industry is preferredJob Skills:Strong customer service skillsAbility to supervise and motivate othersDedication to excellence and a strong work ethicAttention to detail and compliance orientedStrong problem solving and analytical skillsAbility to adjust to operational needs as they ariseAbility to work under pressure and able to make sound decisions.Basic computer skills with working knowledge of Microsoft Office products required.Communication Skills:Expresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involvedBi-lingual in English and Spanish/Chinese Mandarin/Vietnamese/Hindi or Polish a plusCertificates, Licenses and Registrations:A valid driver's licenseAbility to pass a DMV verification processClean driving record that does not contain moving violations, accidentsAbility to obtain Airport Transport Authority badge requiredAbility to obtain Customs Seal for Airport Transport Authority badge required.CDL driver's license is a plus.Travel:Ability to travel up to 10% of the time.Environmental Requirements:Regularly stands, walks, bends, lifts, and moves intermittently during shifts of 10+ hoursIn a normal production kitchen facility there may be physical discomfort due to temperature and noiseAbility to lift, push, pull or maneuver 50-75 lbsAbility to work outdoors 75-80% of the timeAbility to work at heights of or about 50 feet.Ability to work weekends and a flexible schedule as needed.Demonstrated Competencies to be Successful in the Position:Thinking - Information search and analysis, problem resolution skillsEngaging - understanding others, team leadership, developing peopleInspiring - influencing and building relationships, motivating and inspiring, communicating effectivelyAchieving - delivering business results under pressure, championing performance improvement, customer focusThe above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.Keywords: Transportation Supervisor, Operations Supervisor, Logistics, Supervisor, Logistics SupervisorWe anticipate that this job will close on: 11/12/2025