Senior Management Analyst

Senior Management Analyst - Performance & Data AnalyticsAre you a strategic, analytical professional with a passion for using data to improve public services and inform decision-making? The City of Rancho Cordova's City Manager Department invites you to apply for this exciting opportunity The Senior Management Analyst - Performance & Data Analytics position will build the foundation for how the City measures its business processes, program outcomes, and overall performance and how that information is used to guide decisions. The position will work collaboratively with departments, IT, external partners, and City leadership to develop frameworks, tools, and practices that support a culture of data-driven service delivery.Key ResponsibilitiesDevelop and maintain a city-wide performance measurement framework aligned with Council strategic priorities and department work plans.Design and maintain dashboards and reports (e.g., Power BI, Excel) that provide actionable insights into program and operational performance.Conduct business process and workflow analyses; identify inefficiencies and recommend improvements.Partner with departments to define and monitor key performance indicators (KPIs) and establish baselines and targets.Work closely with the IT team to ensure data integrity, system integration and accessibility for reporting purposes.Analyze operational, financial and service delivery data to identify trends, opportunities and risk; prepare reports and presentations for leadership.Lead or support targeted continuous-improvement initiatives to enhance service delivery or internal processes.Mentor, guide or collaborate with analysts, interns or project teams to build internal capacity for performance management and analytics.Present findings and recommendations in clear and compelling formats; communicate with technical and non-technical audiences including department heads, executives and community stakeholders.The Ideal CandidateStrong analytical and data-visualization skills (Power BI, Excel or similar tools).Experience developing and tracking performance measures, dashboards or analytics in a public-agency or comparable setting.Comfortable mapping processes, analyzing workflows and recommending improvements.Excellent communicator who can translate data and analysis into meaningful insights for diverse audiences.Collaborative team-player ready to help others build capacity for data-informed decision-making.First-Year Impact & Key InitiativesInventory existing data sources, dashboards, reports and performance measures across departments.Develop a high-level, city-wide performance dashboard prototype that addresses key Council priorities.Identify and establish baseline KPIs for 2 or 3 Council strategic priorities.Lead or support a pilot process improvement initiative to showcase early results and build momentum.If you enjoy partnering across departments, turning data into insight, and improving organizational performance, we encourage you to APPLY TODAY.City employees enjoy a robust benefit plan for themselves and their families.Benefits of Working for the City of Rancho CordovaChoice of a generous monthly stipend for Medical/Dental/Vision or Cash in Lieu of Medical Insurance.13 paid holidays per year.Universal Time Off (combined vacation and sick leave).CalPERS Retirement.Tuition Reimbursement up to $2,500/fiscal yearThe City of Rancho Cordova is also a qualified employer for the Public Service Loan Forgiveness (PSLF) program.Alternate work schedules availableOnsite fitness area & many more employee perks.The City of Rancho Cordova is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability or any other characteristics protected by law.