Implementation Manager
2 weeks ago
Success Matcher Recruitment is in partnership with a high-growth vertical SaaS startup transforming the independent retail and food-tech space. Our client builds the modern digital infrastructure that allows SMBs to compete against industry giants, replacing legacy manual processes with cloud-based efficiency. Led by alumni from SpaceX, Google, and Facebook, this team has significant runway and massive growth potential. This is your chance to join a mission-driven company serving an essential, underserved market. We are seeking a high-energy Implementation Manager with a builder’s mindset to revolutionize the independent grocer space. In this role, you will own the post-sale customer journey. You will be the primary point of contact for new partners, guiding them from contract signature to "Go-Live" and beyond. You won't just be following a script; you will be collaborating cross-functionally to refine workflows, drive product adoption, and help build the foundation of the Customer Success department. What You Will Do: Own the Onboarding Journey: Manage the entire implementation lifecycle, ensuring smooth transitions, removing blockers, and setting up stores for immediate operational success. Drive Adoption & Growth: Actively monitor product usage to increase engagement. Identify opportunities to introduce new features that add value to the client’s business. Elevate Internal Operations: You aren't just running the playbook; you are writing it. Improve onboarding workflows, contribute to SOPs, and collaborate with Product, Engineering, and Sales to streamline processes. Be the Customer Voice: Translate customer feedback and pain points into actionable insights to enhance both the product roadmap and support experiences. Travel & engage: Be willing to travel 15-20% of the time to customer sites to ensure hands-on success. Who You Are: Experience: You have 3+ years of experience in Customer Success, Implementation, or Onboarding within the Tech/SaaS space. SMB Specialist: You have a proven track record of working with Small to Medium Businesses (SMBs). You understand the chaotic, non-corporate nature of independent business owners. Industry Relevance: Experience in Grocery, Point of Sale (POS), or Food-Tech is highly preferred. Startup DNA: You have worked in a fast-paced environment (early-stage startup preferred) and possess an "Owner Mindset"—you don't wait for permission to solve a problem. Technical Savvy: You are comfortable with HubSpot and learning complex software quickly. Why Join? Impact: Help keep local businesses alive and thriving against corporate monopolies. Growth: Join a rapidly scaling team with plans to hire 5-6 more people in this vertical next year—leadership potential is high. Pedigree: Work alongside a world-class team of engineers and operators from top-tier tech companies. Compensation: $120,000 per year
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Implementation Manager
3 weeks ago
San Francisco, United States Rho Technologies Full timeAbout Us Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books - all in one connected platform backed by real human support. About Us From two-person startups to public companies, Rho is the banking platform with everything businesses need to manage cash, control spend,...
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Implementation Manager
3 weeks ago
San Francisco, United States Teambridge, Inc Full timeAbout Teambridge: More than 60% of workers in the US (and 70% of workers in the world) are paid hourly, and the businesses that employ them each have their own unique processes and workflows when it comes to managing their workforce. Unfortunately, the workforce management tools that have historically been available to them are some combination of rigid,...
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Implementation Manager
1 week ago
San Francisco, CA, United States Rho Technologies Full timeAbout Us Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books - all in one connected platform backed by real human support. About Us From two-person startups to public companies, Rho is the banking platform with everything businesses need to manage cash, control spend,...
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Manager of Implementation
2 weeks ago
San Francisco, CA, United States Hirewell Full timeSan Francisco, CA Direct Hire Salary Range : $170,000 - $185,000 Benefits : Employee Offerings & Benefits Medical dental and vision insurance, Remote-first culture built on trust autonomy and high performance, Paid time off and opportunities for professional development, Team offsites and gatherings in New York San Francisco and international locations,...
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Implementation Manager
3 days ago
San Francisco, CA, United States Teambridge, Inc Full timeAbout Teambridge: More than 60% of workers in the US (and 70% of workers in the world) are paid hourly, and the businesses that employ them each have their own unique processes and workflows when it comes to managing their workforce. Unfortunately, the workforce management tools that have historically been available to them are some combination of rigid,...
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Implementation Manager
3 days ago
San Francisco, CA, United States Beacon Full timeImplementation Manager Location: SF Bay Area | Menlo Park, New York City (in office) Employment Type: Full time Location Type: On-site Department: ProductAbout the Client Our client is a rapidly growing company reimagining the infrastructure behind one of the largest sectors of the U.S. economy. Operating at the intersection of finance and technology, they...
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Implementation Manager
2 weeks ago
San Francisco, CA, United States Dealpath Full timeDealpath is looking for a self-motivated Implementation Manager to join our growing team! As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and quantitative analysis to optimize and improve the implementation process...
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Implementation Manager
1 week ago
San Francisco, CA, United States Dealpath Full timeDealpath is looking for a self-motivated Implementation Manager to join our growing team! As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and quantitative analysis to optimize and improve the implementation process...
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Implementation Manager
6 days ago
San Francisco, CA, United States Dealpath Full timeDealpath is looking for a self-motivated Implementation Manager to join our growing team! As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and quantitative analysis to optimize and improve the implementation process...
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Implementation Manager
3 weeks ago
San Francisco, United States Rec Gen Full time💰 $110K–$165K + Equity | Full-Time | Visa Sponsorship Available One of the fastest-growing startups in Construction Tech is hiring a Customer Solutions Engineer in San Francisco. They’re just 20 people today, but already cash-flow positive, scaling quickly, and backed by top-tier investors. Their platform connects legacy ERPs to modern systems through...
