Group Reservation Coordinator

Group Reservation Coordinator - Signia by Hilton AtlantaThe Signia by Hilton Atlanta is looking for a Group Reservation Coordinator to join their team This exciting new luxury hotel is the destination for upscale hospitality, imaginative dining, and world-class events. With the legendary Georgia World Congress Center as their backdrop, this 976-room property is showcasing the soul of Atlanta in a whole new way. The ideal candidate for this position will possess previous hotel guest services or reservation experience, as well as training with the Hilton specific reservation system (OnQ)Shift Pattern: Candidates should be available to work Monday through Friday 8:30 am to 5:00 pm, some weekends/holidays as neededPay Rate: $21.00 per hourThe Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:Access to pay when you need it through DailyPayMedical Insurance Coverage for you and your familyMental health resources including Employee Assistance ProgramBest-in-Class Paid Time Off (PTO)Go Hilton travel program: 100 nights of discounted travelParental leave to support new parentsDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*401K plan and company match to help save for your retirementHilton Shares: Our employee stock purchase program (ESPP) you can purchase Hilton shares at a 15 percent discountCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programs* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.What will I be doing? As a Group Reservation Coordinator, you would be responsible for collaborating with the sales, revenue and front office departments in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Processes group reservation information including rooming lists, suites, resumes and billing requirementsCommunicates and verifies information between Meeting Planners, Housing Bureaus, Meetings and Conventions and Front OfficeProcesses reservation request calls as appropriate, assists internal and external customersCoordinates and implements department activities and projectsProvides clerical support and assistance to management special projects as neededWhat are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality We're passionate about delivering exceptional guest experiences.Integrity We do the right thing, all the time.Leadership We're leaders in our industry and in our communities.Teamwork We're team players in everything we do.Ownership We're the owners of our actions and decisions.Now We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.