Operations Director

Director Of OperationsLaunched in 2014, Contigo Catering grew out of roots in the Contigo family ranch in Fredericksburg and Contigo Restaurant in Austin. Now our own independent company responding to rapid growth and high demand, we are a leader in custom catering in Central Texas. From backyard gatherings to large corporate banquets, Contigo Catering has the know-how to turn any special day into a memorable celebration... served with a slice of Texas hospitality. Our events are noteworthy for their custom crafted menus, exceptional hospitality, eye for style, seamless coordination, unique bar service, and a special catalog of package additions. We're looking for a Director of Operations who can bring structure, accountability, and positivity to a fast-paced, ever-changing environment. This role is the operational heartbeat of our business part strategist, part problem-solver, part team cheerleader.If you thrive in dynamic environments, enjoy building systems that make things run smoother, and love great food and great people, you'll fit right in.What You'll DoReporting to the Executive VP of Operations, you'll oversee all aspects of event operations, from planning and logistics to team coordination and on-site execution. Think of this as an operations version of a restaurant General Manager role but with events and needs that change daily.Key Areas of OwnershipEvent PreparationLead weekly production meetings and ensure all events are properly staffed, equipped, and stockedOversee equipment rentals, vehicles, permits, and vendor coordination for large events (MotoGP, SXSW, F1, etc.)Partner with kitchen and warehouse teams to maintain inventory, linens, and disposablesTeam & Facility ManagementManage warehouse operations, fleet maintenance, and facility upkeepManage teams such as warehouse, bar, production, hospitalityMaintain compliance with inspections, permits, and internal safety protocolsOperational ExcellenceReview post-event reports and translate feedback into process improvementsSupport high-volume weekends by helping with production flips and on-site logisticsCoordinate maintenance, supply orders, and large-scale setup projectsSuccess Looks LikeEvents run seamlessly because your systems and communication make it look effortlessThe team feels supported, informed, and motivated by your leadership styleInternal chaos becomes structure, and structure leads to consistencyYou model hospitality in everything you do from how you communicate to how you clean upWho You AreA proactive, organized operator who thrives on efficiencyA communicator who balances candor with warmthA leader who doesn't mind rolling up their sleevesSomeone who can keep pace with constant motion and have fun doing itYour Background3+ years in hospitality management (restaurant, hotel, or catering - previous military experience is a plus)Experience running events or managing operations in a service-focused environmentStrong organizational and communication skills; able to juggle multiple priorities at onceSkilled in Google Workspace, Microsoft Office; Total Party Planner or similar systems requiredComfortable reading P&L statements and managing budgetsPassion for great food, events, and Texas-style hospitalityFlexibility to work occasional evenings, weekends, and holidays based on event loadSchedule & LocationFull-time role averaging 40 hours per week, typically MondayFriday, 10am6pmPeak seasons (spring and fall) may involve extended hours and on-site event workPrimary office: 3709 Promontory Point Drive, Suite B201, Austin, TX 78744Regular travel to event sites in Austin, Dripping Springs, and surrounding areasReliable transportation requiredCompensation & PerksHealth and dental insuranceUnlimited paid vacation and paid holidaysMileage and parking reimbursementCompany bonuses and swagDelicious chef-prepared meals breakfast, lunch, or dinner on-siteW2 employee statusAccessibility & EEOWe proudly provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender identity, sex, national origin, age, disability, genetics, marital status, or sexual orientation.We particularly encourage POC and LGBTQ+ candidates to apply.Contigo Catering's offices are ADA compliant, and we will make reasonable accommodations for qualified applicants with disabilities.The Hiring ProcessReview of your application and rsumShort questionnaire for qualified applicantsCulture Index assessment (510 minutes)15-minute phone screeningFollow-up interview with team memberFinal 12 hour interview, including a brief practical exerciseEveryone receives a response, and we move as quickly as candidate timing allows.We can't wait to meet you