Manager, Outpatient Oncology

Manager, Outpatient OncologyShift: 1stFull/Part Time: Full TimePay Range: $50.05 $75.10Location: Aurora, IL 1221 N Highland Ave Aurora, IL 60506Benefits Eligible: YesHours Per Week: 40Our Commitment to You:Advocate Health offers a comprehensive suite of total rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so you can live fully at and away from work, including:CompensationBase compensation within the position's pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift, on call, and more based on a teammate's jobIncentive pay for select positionsOpportunity for annual increases based on performanceBenefits and morePaid time off programsHealth and welfare benefits such as medical, dental, vision, life, and short- and long-term disabilityFlexible spending accounts for eligible health care and dependent care expensesFamily benefits such as adoption assistance and paid parental leaveDefined contribution retirement plans with employer match and other financial wellness programsEducational assistance programSchedule Details/Additional Information: Radiation oncology, medical oncology and infusion services.Major ResponsibilitiesOperationsResponsible for management and coordination of programs and therapy areas within the outpatient oncology service lines. These areas include but are not limited to (infusion, navigation, survivorship, genetics, mdoc, financial navigation, dietitian). Work collaboratively with management of access services and pharmacy.Design and organize the path of patients within the system, therefore assuring timely patient care.Develop and monitor systems for obtaining information critical to effective patient care.Implement, develop and maintain automated system for registration and insurance verificationAssure established processes are managed properly.Participate in short and long term planning relating to outpatient oncology services. This includes needs assessments and coordination of capital requests.Maintain current knowledge base necessary for managing computer systems, billing practices, insurance coverage, federal and state laws, nursing assessments, and treatment schedules.Establish and maintain appropriate staffing levels.Monitor patient care assure that patient satisfaction is maintained and implement improvement plans accordingly.Develop and implement policies and procedures for outpatient oncology to assure effective and efficient operation of various departments.Ensure compliance with all regulatory governing bodies. Active engagement and leadership with the commission on cancer.Maintain constructive, collaborative working relationships with the acs, gildas club and other outside organizations. Develop and implement support services and groups.Assure educational materials are offered to all oncology and breast health patientsHuman Resource AdministrationHandle routine human resource processes such as job posting, interviewing, hiring status changes, payroll and payroll corrections, leave of absences, etc.Knowledgeable about basic benefit issues and answers basic benefit questionsConduct regular staff meetings and facilitates and subcommittee meetingsEvaluate and conducts performance reviews for staff in a timely mannerCoordinate recruitment activities on an as needed basis and promotes retention activitiesAssesses educational needs of the staff and facilitates educational activitiesEnsure adequate staff orientationImplement and coordinate disciplinary proceduresMonitor staff performance levels and facilitate performance improvement activitiesPreparation and Administration of BudgetsAssure that all aspects of operating expenses are within budgetPartner with the director of cancer institute and purchasing to ensure that all capital expenditures are correctly processed though the advocate systemPlan and administer an annual budget and monitor expenditures; report and justify variances on an ongoing basisAssure efficient utilization of staff, supplies and equipmentAudit inventory levels and costs of supplies maintained in each areaResponsible for working with finance and business manager to ensure charge master, rvu and billing are accurate.Consult with the director of imaging services to plan and develop ancillary programs and assist with feasibility studiesParticipate in capital expenditure projectsStay abreast of insurance and benefit changesAssure appropriate coding is utilized for billing practicesCollaboration with Peers and Executive Relationship BuildingMonitor physician use of outpatient oncology areas and identifies opportunities for improvementCustomer RelationsConsult with physicians, management and other health care professionals to assure delivery of quality care, patient satisfaction and utilization of area health services.Develop and implement customer service programs to meet the needs of varying customers including patients staff physicians and communityActively participate in committees and projectsCoordinate hospital activities to ensure customer satisfaction while maintaining cost effectivenessGrowth and DevelopmentKeep abreast of current standards of care via literature, educational events international and external resources and internal/external networkingMaintain memberships in professional and community organizationsParticipate in activities to enhance professional growth by involvement in professional organizations and continuing educationParticipate in advocate system wide councilsDevelop and maintain constructive working relationships with medical directors and other physicians.FacilitiesEnsure efficient maintenance of hospital facilities and equipmentResponsible for safe operations of outpatient oncology equipmentAttend environment of care committee and ensures that all established policies and procedures concerning environment of care are adhered to. This includes disaster plans, hazardous communication, and equipment and utility managementRegulatory ComplianceAttend all hospital meetings to keep aligned with all regulatory body regulationsCollaborate with various agencies to assure that all departments provide patient care according to guidelinesAssure that all staff maintain appropriate ceus and licensureOperationsFacilitate vendor demonstrations and coordinate theses with advocate business conduct guidelinesConduct special projects and studies related to coc programmatic goals and studiesThoroughly knowledgeable of patient flow through all patient facilitiesIn collaboration with the director of the cancer institute develop a process by which the cancer institute can meet survivorship care plan targets as established by the coc.Working with the director develop quantifiable metrics for tracking productivity of nurse navigators.Education/Experience Required:Bachelors degree in relevant field is required. 3-5 plus years supervisory or management experience oncology experience requiredKnowledge, Skills & Abilities Required:Organizational, planning and delegation skills team building, leadership and communication skills. ability to succeed in a changing environment and handle multiple responsibilities. strong drive to achieve superior results quality improvement expertise. team leadership skills. not requiredPhysical Requirements and Working Conditions:Ability to work with patients in a fast paced environment with established time constraints. Flexible schedule, may include some weekends may be required to participate in community service programsThis job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.