INSIDE SALES REPRESENTATIVE

Inside Sales RepresentativeServe as an inside sales representative and coordinate customer support activities from quote to delivery working within a fast paced and competitive environment. Pre-sale job duties include educating the customer, understanding/interpreting project requirements, developing project specifications, providing quotes, opportunity follow ups and obtaining contracts and deposits. Post-sale job duties include sales order entry, order coordination with technical services, manufacturing, delivery and resolving issues.Work within CRM platform to track leads, update opportunities and manage follow upsUtilize phone calls, emails and text messages to contact leadsGenerate professional project estimates and sales of metal building systems, residential metal roofing and components.Effectively manage time to maximize customer contacts and quote projects expeditiouslyEnter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner.Coordinate post-delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc.Ensure the sale of products and services comply with proper pricing guidelines, policies, and procedures.Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers.Act as the liaison between the customer and company regarding potential problems and customer desires.Analyze and report competitive market information.Provide and ensure customer-focused activities, deliverables, and services.High School Diploma or GED required. Bachelor's Degree preferred.One to two years of experience in a sales or service-oriented industry preferred.Strong customer service and interpersonal skills coupled with detail orientation and organizational skills.Strong professionalism, work ethic and competitive spiritSufficient personal computer and business software application use capabilities required.A combination of education and experience may be qualifying.This job is 100% office based.Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. The average annual income is $65,000.00. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.*Full-time is defined as regularly working 30+ hours per week.**Union programs may vary depending on the collective bargaining agreement.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines.Notice of Recruitment FraudWe have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.