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Lost Time Claims Examiner
3 months ago
80190
TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.
Our client, a leading insurance company is hiring a Lost Time Claims Examiner. Please ONLY local candidates to New Haven CT.
Job Schedule-Hybrid
Job hours-8:30am-5:00pm EST
MUST have prior experience in workers' compensation as a medical only examiner, or commensurate examiner experience in paralegal, short-term / long-term disability, auto personal injury protection / medical injury, general liability or as a claim technical assistant for lost time claims.
3+ years of Workers' Compensation Lost Time Claim Examiner
Work Location: New Haven CT
Pay: $39-40/hour W2
Required Skills:
- Requires knowledge of workers' compensation statutes, regulations and compliance
- Ability to incorporate data analytics and modeling into daily activities to expedite fair and equitable resolution of claims and claim issues
- Ability to prepare and make exceptional presentations to internal and external customers
- Experience working in a customer focused, fast-paced, fluid environment
- Prior workers' compensation claim handling experience is a plus but not required
- Familiarity with claim handling (healthcare, short-term / long-term disability, auto personal injury protection / medical injury, or general liability) is a plus but not required
- AIC, RMA, or CPCU completed coursework or designation(s) is a plus but not required
- Proficiency with Microsoft Office Products
- Knowledge of bill processing is a plus but not required
- Claim Adjuster licenses in Connecticut, New Hampshire, Rhode Island and Vermont, are necessary; however, they are not required at the time of posting for the position - If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure
- Handles all aspects of workers' compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process
- Reviews claim and policy information to provide background for investigation
- Conducts 3-part ongoing investigations, obtaining facts and taking statements as necessary, with insured, claimant and medical providers
- Evaluates the facts gathered through the investigation to determine compensability of the claim
- Informs insureds, claimants and attorneys of claim denials when applicable
- Prepares reports on investigation, settlements, denials of claims and evaluations of involved parties, etc.
- Timely administration of statutory medical and indemnity benefits throughout the life of the claim
- Sets reserves within authority limits for medical, indemnity and expenses and recommends reserve changes to Team Leader throughout the life of the claim
- Reviews the claim status at regular intervals and makes recommendations to Team Leader to discuss problems and remedial actions to resolve them
- Works with attorneys to manage hearings and litigation
- Controls and directs vendors, nurse case managers, telephonic cases managers and rehabilitation managers on medical management and return to work initiatives
- Complies with customer service requests including Special Claims Handling procedures, file status notes and claim reviews
- Files workers' compensation forms and electronic data with states to ensure compliance with statutory regulations
- Refers appropriate claims to subrogation and secures necessary information to ensure that recovery opportunities are maximized