Desktop Support Specialist

2 weeks ago

Los Angeles, United States VySystems Full time

JD: -Strong background in Helpdesk Support Engineering with proven System Administration skills in Microsoft environments - Expert level understanding of the difference between User Principal Name (UPN), PrimarySMTP, Email, Proxy Address, and Alias attributes in a M365 Hybrid Exchange environment using Azure AD as the IdP - Ability to identify Enterprise Application UniqueProxyAddress in a mixed environment for the purposes of troubleshooting Single Sign On anomalies - Handson experience with Microsoft Authenticator setup and troubleshooting - Knowledge of WiFi 802.1x authentication and related configuration support - Expertise in Outlook profile creation and repair - Proficiency in login troubleshooting across desktop and enterprise systems - Familiarity with User Principal Name (UPN) changes and understanding of desktop impact during migrations - Ability to communicate clearly and manage endusers in a professional manner during support interactions - Excellent communication skills for enduser support and crossteam collaboration - Demonstrated sense of urgency and ability to prioritize tasks in highvolume migration phases - Customerfocused mindset with strong problemsolving abilities under tight deadlines - Experience with ticket logging, collaboration, and escalation to project managers, team leads, and senior engineers - Working knowledge of Microsoft Entra ID (Azure Active Directory) for identity troubleshooting and support - Familiarity with Active Directory concepts to assist with user access issues and permissions troubleshooting - Ability to support user account management tasks such as password resets, group membership checks, and access validation - Familiarity with Microsoft 365 (M365) applications and administration, including Exchange Online, Teams, and OneDrive - Ability to resync OneDrive and resolve synchronization issues during migrations - Handson support experience with Windows 11, Apple/Mac systems, and iPhone devices - Ability to configure and troubleshoot the Outlook mobile app across iOS and Android platforms

  • Desktop Support

    2 weeks ago

    Los Angeles, California, United States Ovation Workplace Services Full time

    Job SummaryWe are seeking a dynamic and proactive Desktop Support & Mac Support Specialist to join our IT team. In this role, you will be the frontline hero for resolving technical issues, supporting end-users, and maintaining the health of our computer infrastructure. Your expertise will ensure seamless operation across Windows and macOS platforms,...

  • Desktop Support Specialist

    1 week ago

    Los Angeles, United States VySystems Full time

    JD: -Strong background in Helpdesk Support Engineering with proven System Administration skills in Microsoft environments - Expert level understanding of the difference between User Principal Name (UPN), PrimarySMTP, Email, Proxy Address, and Alias attributes in a M365 Hybrid Exchange environment using Azure AD as the IdP - Ability to identify Enterprise...

  • Desktop Support Specialist

    2 weeks ago

    Los Angeles, United States VySystems Full time

    JD: -Strong background in Helpdesk Support Engineering with proven System Administration skills in Microsoft environments - Expert level understanding of the difference between User Principal Name (UPN), PrimarySMTP, Email, Proxy Address, and Alias attributes in a M365 Hybrid Exchange environment using Azure AD as the IdP - Ability to identify Enterprise...

  • Desktop Support Specialist

    3 weeks ago

    Los Angeles, CA, United States SISL Global Full time

    Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify...

  • Desktop Support Specialist

    3 weeks ago

    Los Angeles, CA, United States SISL Global Full time

    Key Responsibilities: Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure,...

  • Desktop Support Specialist

    2 weeks ago

    Los Angeles, CA, United States VySystems Full time

    JD: -Strong background in Helpdesk Support Engineering with proven System Administration skills in Microsoft environments - Expert level understanding of the difference between User Principal Name (UPN), PrimarySMTP, Email, Proxy Address, and Alias attributes in a M365 Hybrid Exchange environment using Azure AD as the IdP - Ability to identify Enterprise...

  • Desktop Support

    2 weeks ago

    Los Angeles, CA, United States ClifyX Full time

    Infosys/AECOM Job Title: Desktop SupportWork Location : Los Angeles, CA (onsite)Contract duration: 12+ months Contract Looking for local candidates only Job Summary: We are seeking a Desktop Support Engineer to assist with Windows 11 migration, software installation, basic network troubleshooting, IP phone issues, and hardware break-fix tasks. The ideal...

  • Desktop Support Specialist

    2 weeks ago

    Los Angeles, CA, United States VySystems Full time

    JD: Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. -Strong background in Helpdesk Support Engineering with proven System Administration skills in Microsoft environments - Expert level understanding of the difference between User Principal Name (UPN), PrimarySMTP, Email, Proxy Address, and Alias attributes in...

  • Desktop Support Specialist

    7 days ago

    Los Angeles Metropolitan Area, United States TriHire Solutions Full time

    Job Description:The Desktop Analyst delivers primary 2nd and 3rd level support to the user community. Analysts are responsible for the day-to-day desktop systems deployment, maintenance, and support. In addition, Analysts will handle operational responsibilities in the office when needed, project work, research issues, moves and replacement equipment...

  • Desktop Support Engineer

    7 days ago

    Los Angeles, United States align Full time

    Align seeks a highly experienced and motivated Desktop Support Engineer that possesses strong client-service skills and solid desktop troubleshooting experience. This position will report to the Align Managed Services team, which provides monitoring and support services for critical and noncritical IT assets. This person will work on a hybrid schedule at a...