Patient Access Representative

4 weeks ago

Oakland County, United States Michigan Staffing Full time

Patient Access Registrar**Position Summary:** Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process.**Essential Functions and Responsibilities**:Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include: thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol.Greet customers promptly with a warm and friendly reception.Collects, documents, scans all required demographic and financial information.Direct patients to appropriate setting, explaining, and apologizing for any delays.Always maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy.Estimates and collects copays, deductibles, and other patient financial obligations.Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements. Applies recurring visit processing according to protocol.May facilitate use of electronic registration tools where available (Wacom's, iPads, etc.).Performs duties otherwise assigned by Management.**Qualifications**:Required: High school diploma or equivalent required 1-year experience in a customer service role or health care industry.Preferred: Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferred Medical terminology preferred.**Knowledge, Skills, and Abilities**:Demonstrates characteristics that support the values, vision, mission, policies, and procedures of McLaren Health Care.Provides service excellence standards: responds promptly, professionally and courteously to all customers' needs. Cooperates and communicates effectively with all McLaren Health Care team members. Contributes to continuous quality improvement efforts. Must be able to understand, explain, calculate, analyze and interpret the information reviewed daily.Ensures customer interactions are done in a professional and courteous manner.Communications: communicates verbally and in writing in a positive, consistent, enthusiastic, and open manner with all internal and external customers.Works independently in a self-directed, non-confrontational, collaborative manner. Constantly seeks opportunities to improve processes to support more efficient and effective work outcomes.Customer Focus: promotes positive internal and external relations by actively seeking and being responsive to customer feedback. Ability to support and participate in continuous quality improvement projects.Translates Mission and Vision into daily interactions with internal and external customers. Demonstrates drive, initiative and ownership in all endeavors undertaken for the benefit of the McLaren Health Care.Displays high ethical standards.

  • Patient Access Representative

    2 weeks ago

    Northumberland County, United States Geisinger Full time

    Patient Services RepresentativeGeisinger Shamokin Area Community Hospital (GSACH)Shift: Days (United States of America)Scheduled Weekly Hours: 40Worker Type: RegularExemption Status: NoJob Summary:Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the...

  • Experienced Patient Access Representative III

    2 days ago

    Oakland, IA, United States Conifer Health Solutions Full time

    Job DescriptionJOB SUMMARY Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission...

  • Supervisor of Patient Access Center

    4 weeks ago

    Oakland, United States University of California - Riverside Full time

    The Supervisor of Patient Access Center (PAC) will use independent judgement to oversee the day-to-day operations of the UCR Health Patient Access Center which includes call center representatives, referral/authorization coordinators, and patient service coordinators. Performs a wide variety of managerial and administrative functions to assess and meet...

  • Patient Access Lead

    4 weeks ago

    Saratoga County, United States NY Staffing Full time

    Patient Access LeadMonday-Friday 7:30am-4pmGeneral Description: The Patient Access Lead is a working lead who is responsible for assisting the Site Operations Manager in overseeing the daily duties of the Patient Access Representative (PAR) teams, answering questions, and training staff, coordinating staffing schedules, auditing the team's work, and...

  • Patient Service Representative

    6 hours ago

    Oakland, Maine, United States MaineGeneral Health Full time

    Job Description Summary:MaineGeneral Health is seeking a friendly, organized, and detail-oriented Patient Service Representative (PSR) to join our team at 25 First Park in Waterville. In this role, you'll be the first point of contact for patients, providing exceptional customer service while supporting the administrative and operational needs of the...

  • PATIENT REPRESENTATIVE

    5 days ago

    Oakland, CA, United States Universal Health Services Full time

    Responsibilities Come and join the RMC Family! We have been in the community since 1935. Our mission is to provide comprehensive multi-specialty medical services in the greater Riverside region. Your passion, inspiration, and talents are invaluable to us and our mission to serve others. Our facility can provide a place for you to thrive and continue your...

  • PATIENT REPRESENTATIVE

    1 week ago

    Oakland, CA, United States Universal Health Services Full time

    Responsibilities Come and join the RMC Family! We have been in the community since 1935. Our mission is to provide comprehensive multi-specialty medical services in the greater Riverside region. Your passion, inspiration, and talents are invaluable to us and our mission to serve others. Our facility can provide a place for you to thrive and continue your...

  • Patient Services Representative

    2 weeks ago

    Oakland, United States Asian Health Services Full time

    Patient Services RepresentativeAsian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on "whole patient health," which is why we provide more than primary care services, including mental health, case...

  • Patient Services Representative-Ambulatory

    2 weeks ago

    Oakland, United States Alameda Health System Full time

    Patient Services Representative-Ambulatory SUMMARY: Under general supervision, the Patient Services Representative (PSR) provides a specialized clerical support service to the various clinic registration units and screen patients for possible eligibility into various financial programs. Specially trained to perform the patient registration and less complex...

  • Patient Services Representative-Ambulatory

    1 week ago

    Oakland, United States Alameda Health System Full time

    Patient Services Representative-Ambulatory SUMMARY: Under general supervision, the Patient Services Representative (PSR) provides a specialized clerical support service to the various clinic registration units and screen patients for possible eligibility into various financial programs. Specially trained to perform the patient registration and less complex...