Call Center Agent
3 weeks ago
Call Center AgentThis is a remote position.The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Duties and Responsibilities:Responsible for managing a whole lot of incoming and outgoing calls in the operations.Identify the needs of client and find solution to it.Answering inbound calls, converting them to leads, and later to towing jobs.Working Conditions:RemoteShift-based in a Call Center that works 24/7.Pacific Time ZoneRequirements:1. Computer SpecificationsMinimum Intel SpecsProcessor: Core i7 8th generation (and above) Core i5 10th generation (and above) RAM: Minimum of 12 GB Storage: 128 GB SSD or higher Graphics: 2 GB graphics memoryMinimum AMD SpecsProcessor: AMD Ryzen 5,7,9 (Minimum series 3600) RAM: Minimum of 12 GB Storage: 128 GB SSD or higher Graphics: 2 GB graphics memoryMacintosh SpecsProcessor: Core i7/ i5 / M1/ M2 RAM: Minimum of 12 GB Storage: 128 GB SSD or higher Graphics: 2 GB graphics memory2. Main Internet Speed RequirementJitter: below 10ms Latency: below 160ms Upload: more than 25mbps Download more than 40 mbps Using internet speedtest:VoIP Speed Test | 8x8 Aircall's VoIP Speed Test | Aircall VoIP Speed Test: Check Your Network Reliability (getvoip.com)3. Power BackupA reliable power backup that could sustain a minimum of 8 hours (full shift) Examples: Generators// Solar Panels// Portable power inverters etc. (UPS is not enough)4. Internet Backup (Secondary internet) Jitter: below 10ms Latency: below 160ms Upload: minimum of 25mbps Download: minimum of 25mbpsPower and Internet Backup is a MUST.
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Bilingual Call Center Agent
5 days ago
McAllen, United States AnswerOne Full timeImmediately hiring Full Time Bilingual Call Center Agents at Answer One!Call Center Agents at AnswerOne provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment...
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Call Center Agent
4 weeks ago
McAllen, United States 24 Hours Group Full timeCall Center AgentThis is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Duties and Responsibilities:Responsible for managing a whole lot of incoming and outgoing calls in the operations.Identify the needs of client and find solution to it.Answering inbound calls, converting them to...
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Call Center Agent
4 weeks ago
McAllen, United States 24 Hours Group Full timeCall Center AgentThis is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Duties and Responsibilities:Responsible for managing a whole lot of incoming and outgoing calls in the operations.Identify the needs of client and find solution to it.Answering inbound calls, converting them to...
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Full Time Bilingual Call Center Agent
4 days ago
McAllen, TX, United States Answer One Full timeImmediately hiring Full Time Bilingual Call Center Agents at Answer One! Call Center Agents at AnswerOne provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment...
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Full Time Bilingual Call Center Agent
8 hours ago
McAllen, TX, United States Answer One Full timeImmediately hiring Full Time Bilingual Call Center Agents at Answer One! Call Center Agents at AnswerOne provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment...
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Call Center Operations Supervisor
4 weeks ago
McAllen, United States Teleperformance Full timeTP Inbound Call Center ManagerTP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local...
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Call Center Quality Assurance Analyst
3 weeks ago
McAllen, United States Teleperformance Full timeTP Operations Quality AnalystTP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local...
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Customer Care Center Agent
2 days ago
McAllen, TX, United States Vantage Bank Full timeAt Vantage Bank, we're driven by a deep commitment to supporting our customers, valuing our employees, embracing diversity, fostering meaningful connections, and providing outstanding service every step of the way. JOB SUMMARY The Customer Care Center Agent position is a 6-month temporary position that will support the bank's Call Center. The agents build...
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Call Center Operations Supervisor
2 weeks ago
McAllen, United States Teleperformance USA Full timeCategory : Client Operations About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and...
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Call Center Operations Supervisor
5 days ago
McAllen, United States Texas Staffing Full timeClient OperationsTP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us...