Visual Keyholder

Visual KeyholderAs the Visual Keyholder, you'll play a pivotal role in curating an excellent customer journey within the store. In this role, you'll have the exciting opportunity to elevate the collection in a way that's both inspiring and commercially savvy, aimed at maximizing both indirect and direct customer service while driving sales performance to new heights.Key ResponsibilitiesOffering customers a high level of service, through styling advice, product knowledge and store experienceAnalyse selling information and take responsibility for the visual direction of the storeInstalling window displaysCreating inspiring outfits and styling mannequinsMerchandising stock on the shop floorSupport the sales staff with store operationsSet the visual merchandising standard for the store and train other managers and staffBeing a COS brand ambassador and providing the best experience for our customers.What You Need to Succeed:KnowledgeAn understanding of the latest trends, fashion and silhouettesExperience working with visual-merchandising guidelines, including window display and mannequin styling.Experience taking informed VM actions based on commercial KPIs and sales data.MotivationYou have a strong interest in fashion, VM strategy and trendsYou should be motivated by elevating customer experience in-store through visual outputs and direct customer serviceYou are open to learning new things and developing professionally and personallyBehaviorYou listen to and show interest in all colleagues' ideas and opinionsYou support others to grow by giving constructive feedback and sharing product knowledgeYou express your own opinions and are willing to accept and contribute to agreed outcomesYou are self-aware, understand that actions have consequences and are respectful and non-judgemental in your interactionsYou prioritise efficiently and adapt to sudden changesYou get results through trial and errorYou come up with new ideasYou communicate clearly and conciselyYou see opportunities to improve everyday processesPast achievementsYou have a proven track record of delivering high standards of VM that is both commercial and inspirationalYou have experience managing store VM activations including window and mannequin changes, promotional set-ups and season-start layoutsYou have experienced success in collaborating with other managers/colleagues to achieve store goalsCompensation: $21.34-$23.72This is a Full-Time position offering 32-40 hours a week. Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through the career page.We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.In addition to this US based colleagues also receive:25% Staff DiscountMedical, Vision and Dental CoverageEmployee Assistance ProgramVacation, Wellness, Holiday, and Parental PayHealth, and Dependent Care FSA.Plus, additional Voluntary Benefits.COS is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.All your information will be kept confidential according to EEO guidelines.