Front Desk Agent
4 days ago
About The Front Desk AgentWyndham Garden Pittsburgh Airport -- We're looking for a friendly, team-oriented Front Desk Representative to join our amazing team, and to be the first point of contact for all of our on-site visitors. You'll be maintaining and executing on all receptionist and clerical duties at the desk of our main entrance.The ideal candidate will have a friendly, easygoing personality in addition to being perceptive and disciplined. You should be able to deal with complaints, learn quickly, and give accurate information. A customer-oriented approach is essential.We want you to make our guests and visitors feel appreciated and valued while on our premises.Front Desk ResponsibilitiesGreet and welcome guests upon arrival.Register guests into the computer, verifying reservation, address, and credit information.Promote the Guest Loyalty Program and provide recognition and benefits to all present members.Accept payment for guests' accounts both at the time of registration and at checkout.Maintain a house bank and make a deposit and accurate report of receipts daily.Cash checks and exchange currency for guests.Answer phone in a timely manner.Respond & process requests for late check outs, room changes, lock-outs, billing inquiries, and extension of stay.Keep activity log updated to allow for proper follow-up.Ensure guest satisfactionIssue key to and control entrance of safety deposit boxes.Post miscellaneous charges as requested.Assist in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.Book reservations for those guests who approach the Front Desk.Front Desk RequirementsFamiliarity with office machines (e.g. fax, printer etc.)Knowledge of office management and basic bookkeepingProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientationSome weekends and holidays are required
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Front Desk Agent
1 week ago
Pittsburgh, United States Comfort Inn Full timeA Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel servicesPerform all check-in and check-out...
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Front Desk Agent
1 week ago
Pittsburgh, United States Hyatt Hotels Full timeHyatt Hotels - 1111 Airport Boulevard [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reservations; Perform hotel operator and concierge duties;...
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Front Desk Agent
1 day ago
Pittsburgh, United States Hyatt Hotels Full timeFront Desk AgentThe Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.This description is a summary of primary responsibilities and qualifications....
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Hampton Inn
2 weeks ago
Pittsburgh, United States Aimbridge Hospitality Full timeHampton Inn & Suites Pittsburgh - Front Desk AgentJoin Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming...
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Front Desk Agent
4 days ago
Pittsburgh, PA, United States Westmont Group Full timeThe Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. This description is a summary of primary responsibilities and qualifications. The job...
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Front Desk Agent
2 weeks ago
Pittsburgh, PA, United States Westmont Group Full timeThe Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. This description is a summary of primary responsibilities and qualifications. The job...
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Front Desk Agent
2 weeks ago
Pittsburgh, PA, United States Westmont Group Full timeThe Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. This description is a summary of primary responsibilities and qualifications. The job...
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Front Desk Agent
1 week ago
Pittsburgh, PA, United States Westmont Group Full timeThe Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. This description is a summary of primary responsibilities and qualifications. The job...
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ETAGE Executive Living
7 days ago
Pittsburgh, United States Aimbridge Hospitality Full timeJoin Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. KEY...
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Front Desk Agent
7 days ago
Pittsburgh, United States Blue Sky Hospitality Solutions Full timeAbout the Front Desk AgentWyndham Garden Pittsburgh Airport -- We're looking for a friendly, team-oriented Front Desk Representative to join our amazing team, and to be the first point of contact for all of our on-site visitors. You'll be maintaining and executing on all receptionist and clerical duties at the desk of our main entrance. The ideal candidate...
