IT Support Technician I

3 days ago


Englewood, United States IDR, Inc. Full time

IDR is seeking a IT Support Technician I to join one of our top clients for an opportunity in Englewood, CO. This role is ideal for individuals with a customer service mindset, high energy, and a passion for technical support within a corporate environment. The position involves providing desktop support and ensuring seamless audio-visual and network operations.Position Overview for the IT Support Technician I:Provide basic desktop, printers, and peripherals support on-site to end users.Assist with conference room setup, audio-visual equipment, and troubleshooting.Deliver exceptional customer service ensuring high levels of customer satisfaction.Support and maintain hardware and software solutions as per organizational standards.Collaborate effectively with team members and share knowledge to enhance team performance.Requirements for the IT Support Technician I:Associates Degree in a related field or relevant IT certifications (Microsoft, A+, Help Desk Institute, Dell, etc.).1-2 or more years of relevant experience in desktop support.Basic knowledge of current IT standards related to computers, printers, network technology, drivers, and troubleshooting peripherals.Demonstrated customer/solution ownership and a drive for excellence.Excellent written and verbal communication skills with end users.What's in it for you?Competitive compensation packageFull Benefits; Medical, Vision, Dental, and moreOpportunity to get in with an industry leading organization.Why IDR?25+ Years of Proven Industry Experience in 4 major marketsEmployee Stock Ownership ProgramDedicated Engagement Manager who is committed to you and your success.Medical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.Compensation Details: $25.1/hr W2



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