Raffle Ambassador

Go Beyond The IvyOur business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events.Chicago Cubs | Marquee 360 | Marquee Development | Marquee VenturesJob Title: Raffle Ambassador - Cubs CharitiesDepartment: Cubs Charities - FundraisingOrganization: Chicago CubsReports To: Development Specialist, Cubs CharitiesLocation: Chicago, ILFLSA Status: NonexemptCompensation: New associate pay rate $16.80 per hour USDBeing Part Of The TeamOur business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports and entertainment through Cubs baseball and live events. Our success is driven by our people, who work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?Our StoryThe Chicago Cubs franchise, a charter member of Major League Baseball's National League since 1876, has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee, iconic Wrigley Field has been the home of the Chicago Cubs since 1916 and is the second oldest ballpark in Major League Baseball. In 2009, the Ricketts family assumed ownership of the Chicago Cubs and established three main goals for the organization: Win the World Series, Preserve and Improve Wrigley Field, and Be a Good Neighbor.How You'll ContributeRaffle Ambassadors play a vital role in fundraising for Cubs Charities while delivering best-in-class fan experiences to guests of Wrigley Field. The ideal candidate will have a desire to give back, be energetic, engaging, passionate, personable, proactive, and welcoming. This position will sell 50/50 (Split the Pot) Raffle tickets to benefit Cubs Charities while creating memorable moments for loyal donors and Cubs fans. Success will be measured via evaluations of Raffle Supervisors, sales revenue, peer and guest feedback and secret shops.The Day-To-Day:Effectively communicate and sell 50/50 raffle tickets to patrons in and around Wrigley Field during home gamesRepresent and market the Cubs Charities brand through positive and enthusiastic sales techniques and fan interactionResolve guest concerns and special requests within the framework provided via the Seasonal Associate Handbook and training, while upholding the "Wrigley Field Fan Code of Conduct"Promote a safe and enjoyable experience, identify and report inappropriate behavior, safety risks or medical situations through functional hierarchyUse knowledge of Cubs Charities, Wrigley Field and Cubs history to engage fans and guests to deliver exceptional servicePerform additional responsibilities as needed and as directed by Raffle SupervisorsDeliver best-in-class service through all touch points via the Cubs service brand, "Marquee Moments"What You'll Bring:Demonstrated sales skillsDemonstrated ability to create unique personal interactionsStrong verbal and communication skillsAbility to work minimum number of games per season and non-standard hours, including evenings, weekends, and holidaysAbility to perform the following physical tasks: bend, squat, kneel, climb flights of stairs, walk on uneven ground, walk/run up and down ramps, walk and stand for extended periods of timeHigh school diploma or GED18 years or older by Opening Day 2026What Sets You Apart:At least one year of experience working as an ambassador at Wrigley Field, or equivalent experienceExperience using tablet devices and point of sale softwareAn enthusiastic personality exuding a positive attitude that demonstrates initiative, approachability and friendlinessA passion for Cubs Charities, Wrigley Field and its unique historyDemonstrated ability to thrive in a team settingAbility to work under stressResponds well to coaching and feedbackTotal Rewards:Option to purchase a discounted meal on game daysComplimentary off-site parking & shuttle transportation to/from Wrigley Field on night & weekend game daysExclusive special events for associatesProfessional development & engagement opportunitiesRewards & recognition programsAccess to best-in-class facilities including an associate locker room & break roomUniform(s) provided at no cost* This job posting includes the anticipated compensation, which reflects the hourly rate or salary range the Chicago Cubs and its affiliates are considering for this role in the specified location(s) as of the posting date. Where anticipated compensation is a salary range, the actual base salary offered within that range will be reflective of the candidate's skills and experience.Requirements/QualificationsDemonstrated sales skills and experience with cash handling in high volumeDemonstrated ability to create unique personal interactionsStrong verbal and communication skillsAbility to work minimum number of games per season and non-standard hours, including evenings, weekends and holidaysAble to perform the following physical tasks: bend, squat, kneel, climb flights of stairs, walk on uneven ground, walk/run up and down ramps, walk and stand for extended periods of timeHigh school diploma or GED18 years or older by Opening DayPreferred QualificationsAt least one year of experience working as an ambassador at Wrigley Field, or equivalent experienceAn enthusiastic personality exuding a positive attitude that demonstrates initiative, approachability and friendlinessA passion for Cubs Charities, Wrigley Field and its unique historyDemonstrated ability to thrive in a team settingAbility to work under stressResponds well to coaching and feedbackResponse Expectations: Due to the overwhelming number of applications we receive, we unfortunately may not be able to respond in person to each applicant. However, we can assure you that you will receive an email confirmation when you apply as well as additional email notifications whether you are selected to move forward for the position or not. Please note, we keep all resumes on file and will contact you should we wish to schedule an interview with you. The Chicago Cubs and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.