Program Manager

Program ManagerThe Program Manager plays a pivotal role in leading program management activities and ensuring customer satisfaction. This position requires a subject matter expert who can align company processes, safety policies, and customer expectations across various programs and departments. The role involves significant customer interaction and necessitates the oversight of program execution, team development, and internal collaboration.Responsibilities:Lead program operations as the primary contact for key customer accounts and internal departments.Ensure deliverables are completed on time, within budget, and meet customer satisfaction.Proactively identify and resolve risks and issues.Coordinate with production, supply chain, engineering, quality, and program teams to align customer demand with internal resources.Ensure work orders are properly scheduled and maintained in the MRP system.Prepare and present reports and project updates reflecting program status and milestones.Accurately forecast monthly sales and achieve budget goals.Standardize program management tools, templates, and reporting methods.Guide, coach, and mentor program managers to ensure team success.Ensure direct reports comply with organizational policies and laws, including interviewing, hiring, training, and managing employees.Assist with project controls, including budgeting, cost tracking, scheduling, and forecasting.Monitor and report trends on customer account profitability.Lead change management initiatives to adapt to evolving industry standards.Identify opportunities to enhance efficiencies and address quality concerns.Essential Skills:Advanced Excel skills including pivot tables, complex formulas, charts, macros, and power queries.Meticulous work habits and strong project management skills.Ability to develop and maintain effective working relationships.Willingness to apply hands-on approach in customer support.Strong prioritization, problem-solving, and resourcefulness skills under pressure.Experience interfacing with various staff and management levels in a fast-paced environment.Additional Skills & Qualifications:College or high school degree with five years of related experience or equivalent combination of education and experience.Previous experience in a production environment required.Experience with MRP or ERP systems required.Aviation experience preferred.Work Environment:This is a full-time position with a work schedule from 8:00 AM to 5:00 PM. The role involves working closely with the Head Program Manager. The physical demands include occasional standing, walking, reaching, climbing stairs, and lifting up to 50 pounds. Reasonable accommodations may be made for individuals with disabilities. The work environment fosters a collaborative culture and offers opportunities for career growth and global collaboration.Job Type & Location:This is a Permanent position based out of Wichita, KS. Pay and Benefits:The pay range for this position is $85,000.00 - $104,000.00/yr. Health Insurance: Medical, dental, and vision coverage for employees and dependents. Life & Disability Insurance: Company-paid short-term and long-term disability, plus life insurance options. Retirement: 401(k) plan with company match (details vary by location). Paid Time Off: Vacation, sick leave, and paid holidays. PTO accrual typically increases with tenure.Application Deadline:This position is anticipated to close on Dec 9, 2025.About Actalent:Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation, and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.