Head of Forward Deployed Engineering

Head Of Forward Deployed EngineeringPostman is the world's leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaborationenabling users to create better APIs, faster.The company is headquartered in San Francisco and has offices in Boston, New York, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.The opportunityPostman is looking for a seasoned leader to build and scale our Forward Deployment Engineering (FDE) organization. You will report directly to the Co-Founder of Postman and will be responsible for building and leading a team of high-caliber engineers who embed directly with our most strategic customers, where you will drive the transformation of their business and products.What you'll doLead a Forward Deployed Engineering Team: Establish and scale a team of engineers who work closely with customers to deploy Postman's solutions in high-impact, real-world environments. Focus on solving complex, mission-critical challenges that go beyond traditional implementation.Deliver Tangible Business Outcomes for Customers: Collaborate with customers to deliver measurable results, solving challenges that require creativity, adaptability, and a deep understanding of their technical ecosystems.Develop Bespoke Solutions for Unique Problems: Partner with customers to deeply understand their technical and business requirements, designing and implementing tailored API workflows, system integrations, and custom tools that align with their strategic goals.Create Reusable Assets and Frameworks: Identify patterns across deployments to develop tools, templates, and methodologies that accelerate future engagements, enabling the team to deliver both bespoke and scalable solutions.Bridge Product and Customers: Serve as the link between customer needs and Postman's product development. Translate real-world challenges into actionable feedback for the Product and Engineering teams, driving innovation and ensuring Postman's offerings meet diverse customer demands.Drive Industry-Specific Partnerships for Innovative Solutions: Identify and cultivate strategic partnerships with leading organizations in emerging fields like AI. Collaborate with these partners to design and deliver API-centric solutions that address unique industry challenges, unlocking new opportunities for innovation and creating mutually beneficial business models with an early-mover advantage.About youHave 10+ years of professional experience in engineering leadership and management as a Sr. Engineering Manager or Director of EngineeringYou have operated at the intersection of engineering and innovation and thrive on building zero-to-one technical teamsStrong technical foundation capable of reading and writing production code, building APIs, and debugging distributed systemsAre customer-obsessed and energized by solving real problems with high business impactBuilder's mindset: thrives in ambiguity, moves fast, and creates process where none existsDeep customer empathy and the ability to balance short-term needs with long-term platform evolutionBased in or willing to work from our SF HQ, 5 days/week, with occasional travel to customersThe reasonably estimated base salary for this role ranges from $300,000 to $350,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.What else?In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We're building a long-term company with an inclusive culture where everyone can be the best version of themselves.At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Hyderabad, London, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.Our valuesAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.Equal opportunityPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.