Receptionist- Mental Health

4 weeks ago


City of the Village of Clarkston, United States Clarkston Medical Group Full time

ReceptionistThe Receptionist serves as the first point of contact for patients, families, and visitors at our mental health practice. This role is responsible for creating a welcoming, professional environment while handling a wide variety of front desk, scheduling, and administrative tasks. The Receptionist supports clinicians and staff by ensuring efficient office operations and maintaining confidentiality in compliance with HIPAA and company policies.Duties/ResponsibilitiesGreet patients, families, and visitors with professionalism and empathy.Answer and direct phone calls, respond to inquiries, and take accurate messages.Schedule, confirm, and update patient appointments in the electronic health record (EHR) system.Verify insurance eligibility and collect co-pays or outstanding balances at check-in.Assist patients with completing intake forms and required documentation.Maintain patient confidentiality in all communications and recordkeeping.Manage incoming and outgoing mail, faxes, and electronic communications.Provide administrative support to clinicians, including scanning/uploading documents and preparing forms.Monitor and maintain the front office, ensuring a clean and welcoming environment.Follow procedures for patient emergencies, safety, and crisis situations by alerting appropriate staff.Perform other clerical duties as assigned (filing, ordering supplies, copying, etc.).Qualifications/ExperienceHigh school diploma or equivalent required; some college preferred.Prior experience in a healthcare or behavioral health office strongly preferred.Excellent communication and interpersonal skills; ability to remain calm, compassionate, and professional.Strong organizational skills and attention to detail.Proficient in Microsoft Office and comfortable using electronic health records (EHR).Ability to handle confidential information in compliance with HIPAA.Dependable, flexible, and able to multitask in a fast-paced environment.Physical RequirementsProlonged periods of sitting at a desk and working on a computer.Occasional lifting of up to 20 lbs. (files, supplies).Ability to remain composed in sensitive or emotionally charged situations.Use of personal protective equipment (PPE) as required.Equal Employment Opportunity Statement: Oakland Behavioral Center is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.



  • City of the Village of Clarkston, United States Clarkston Medical Group Full time

    The Receptionist serves as the first point of contact for patients, families, and visitors at our mental health practice. This role is responsible for creating a welcoming, professional environment while handling a wide variety of front desk, scheduling, and administrative tasks. The Receptionist supports clinicians and staff by ensuring efficient office...


  • City of the Village of Clarkston, United States Clarkston Medical Group Full time

    Receptionist/BillerThe Receptionist/Biller provides front-desk support and billing services for a mental health practice. This role is the first point of contact for patients, ensuring a welcoming experience while managing scheduling, check-in, and administrative needs. In addition, the role is responsible for insurance verification, claims submission, and...

  • Receptionist/ Biller

    2 weeks ago


    City of the Village of Clarkston, United States Clarkston Medical Group Full time

    The Receptionist/Biller provides front-desk support and billing services for a mental health practice. This role is the first point of contact for patients, ensuring a welcoming experience while managing scheduling, check-in, and administrative needs. In addition, the role is responsible for insurance verification, claims submission, and follow-up to ensure...


  • City of the Village of Clarkston, United States Ellie Mental Health Full time

    Responsive recruiter Benefits: 401(k) Competitive salary Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Vision insurance Dental insurance Overview As a Mental Health Therapist at Ellie Mental Health in Clarkston, you'll share our vision for improving and expanding access to...


  • Clarkston, United States Clarkston Medical Group Full time

    Receptionist The Receptionist serves as the first point of contact for patients, families, and visitors at our mental health practice. This role is responsible for creating a welcoming, professional environment while handling a wide variety of front desk, scheduling, and administrative tasks. The Receptionist supports clinicians and staff by ensuring...


  • City of the Village of Clarkston, United States Ellie Mental Health - 144 Full time

    Benefits: 401(k) Competitive salary Dental insurance Flexible schedule Health insurance Paid time off Training & development Vision insurance Ellie Mental Health - Clarkston is an INDEPENDENTLY OWNED AND OPERATED CLINIC serving both the local Clarkston community and the state of Michigan through our all-new office and by leveraging our telehealth tools. We...


  • City of the Village of Clarkston, United States Ellie Mental Health - 144 Full time

    Benefits: 401(k) Competitive salary Dental insurance Flexible schedule Health insurance Paid time off Training & development Vision insurance Ellie Mental Health - Clarkston is an INDEPENDENTLY OWNED AND OPERATED CLINIC serving both the local Clarkston community and the state of Michigan through our all-new office and by leveraging our telehealth tools. We...


  • City of the Village of Clarkston, United States Ellie Mental Health - 144 Full time

    Benefits: 401(k) Competitive salary Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Vision insurance Overview As a Mental Health Therapist at Ellie Mental Health in Clarkston, you'll share our vision for improving and expanding access to quality mental health care and thrive...


  • City of the Village of Clarkston, United States Ellie Mental Health - 144 Full time

    Benefits: 401(k) Competitive salary Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Vision insurance Dental insurance OverviewAs a Mental Health Therapist at Ellie Mental Health in Clarkston, you'll share our vision for improving and expanding access to quality mental health...


  • City of the Village of Clarkston, United States Ellie Mental Health Full time

    Responsive recruiter Benefits: 401(k) Competitive salary Dental insurance Flexible schedule Health insurance Paid time off Training & development Vision insurance Ellie Mental Health - Clarkston is an INDEPENDENTLY OWNED AND OPERATED CLINIC serving both the local Clarkston community and the state of Michigan through our all-new office and by leveraging our...