Project Coordinator

3 weeks ago

Guilderland Center, United States HW Staffing Full time

Project CoordinatorJoin our dynamic project management team as a Project Coordinator, where you'll be the central hub for project success. This is a critical role that blends organizational mastery, customer communication, and project tracking. If you are highly attentive to detail, an exceptional communicator, and driven to learn, you will thrive here. We offer a culture where your voice is heard, your opinions matter, and you are truly empowered to create change.Project & Timeline ManagementTrack and manage all project deadlines and deliverables, including Shop Drawing/Finish Sample approvals and the receipt of Client's Own Material (COM) items.Coordinate project flow between internal departments, overseeing timelines to ensure all phases progress on schedule.Book and track product shipments using various online freight carrier portals.Utilize and adhere to all Project Management (PM) team SOPs to work effectively as an independent contributor once trained.Client Communication & SupportServe as the primary liaison between the customer and the internal team.Communicate professionally with a diverse client base, including commercial designers, developers, expeditors, and residential end-users.Manage inbound calls and emails from customers, providing timely responses, taking detailed notes, and ensuring accurate information and sufficient support are provided.Provide timely support for prospective customers through the product selection and order placement process.Coordinate with third-party product installers and remote technicians.Administrative & System ManagementCreate and submit quotes for sales orders, replacement parts, and product installations.Successfully navigate online platforms including Shopify, CRM software (Odoo), Google Drives, and freight vendor portals.[Note: Include the final, clarified bullet point here about sensitive data submission.]Required QualificationsEducation: High school education or equivalent is required.Teamwork: Capacity to work well as part of a team, take direction, and effectively complete designated tasks.Communication: Excellent communication and organization skills, both written and verbal.Software: Skilled in Microsoft Office (Word, Excel, Outlook).Time Management: Ability to establish priorities, manage schedules, and meet deadlines in a fast-paced environment.Aptitude: Exceptional attention to detail and motivation to learn.Attitude: A positive attitude and the ability to perform well under pressure.

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