Business Analyst

Business AnalystThe Business Analyst plays a key role in analyzing business operations, gathering and interpreting data, and developing policies and procedures to drive efficiency and improvement. This role translates business requirements into system deployments and process enhancements, ensuring seamless, on-time, and within-budget solutions. This hybrid role requires in-office presence in Alpharetta, GA, or Camp Hill, PA. Candidates should live within a 50-mile radius or approximately a 1.5-hour commute to the office.Responsibilities:Research and analyze data to identify trends, operational gaps, or potential issues, developing actionable plans and proposals.Collaborate with business stakeholders and subject matter experts to assess needs and recommend effective solutions.Conduct system checkouts and testing for implementations, periodic builds, and releases.Support project planning and execution from design through testing, implementation, and maintenance.Prepare reports and presentations summarizing objectives, findings, and recommendations, and deliver presentations to audiences at all levels, ensuring clear and effective communication.Communicate effectively with team members and stakeholders to achieve project goals.Develop scope statements and project plans, ensuring best practices for change management.Create case scenarios for developing new or enhanced systems.Qualifications:Minimum 2 years of business analyst experience required; experience in the healthcare industry (medical, dental, or healthcare).Bachelor's degree preferred; equivalent combination of education and experience will be considered.Proficiency in Microsoft Office Suite, Power BI, and process mapping tools.SQL experience is a plus. Knowledge of APM or AI is a plus.Strong analytical and problem-solving skills to evaluate business processes and recommend solutions.Excellent organizational skills with the ability to manage multiple tasks and maintain attention to detail.Understanding of process and data-driven structured analysis techniques.Ability to interact with all levels of personnel and communicate professionally.Essential soft skills such as curiosity, adaptability, and strong communication.Base Pay Information:The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications, and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 19. $63,700 - $133,500Additional Information:Behind the smile We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:Competitive base and incentive pay401(k) with robust matching and non-matching contributionsRich medical & pharmacy benefits100% employer-paid dental and vision benefitsHolistic wellbeing program with deep financial incentivesGenerous paid time off plus 12 paid holidays and your birthday offCulture of growth and learning: career development; tuition reimbursement; recognition programFamily support: adoption assistance, fertility treatment, child, elder & pet care assistanceSocial responsibility and volunteer opportunitiesEmployee discount programFair Chance Ordinances and Criminal Background Considerations:This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws.Important Work Authorization Information:Please note, Delta Dental will not sponsor applicants for work visas for this position.About The Team:At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.