Solution Consulting Lead
4 weeks ago
Location: Houston, TX or Remote USA
Travel Percentage:60% Domestic & International
Employment Type:Full-Time; Salaried
Reports To:EVP of Digital Transformation
Compensation:Base Salary, Bonus, Stock Options, 401k, Medical, etc.
Job DescriptionAbout UsInnovapptive is a global leader for industrial connected worker solutions that brings front-line workers, back-office and assets together. The company uniquely unlocks all aspects of an enterprise‘s work management processes with its flagship patented no-code connected worker platform and integrated suite of apps that tightly integrate with enterprise ERP‘s, enterprise asset management (EAM) and asset performance management (APM) systems. The platform empowers operators, maintenance and warehouse teams to seamlessly collaborate and communicate to carry out work identification to work management workflows. Today, Innovapptive serves some of the world‘s largest asset intensive customers and helps them attract and retain the best talent with its platform‘s end to end digital solutions to improve operational efficiencies, safety, compliance, asset uptime, and reliability. Innovapptive is headquartered in Houston, TX, with a Global Center of Excellence in Hyderabad, India and offices in Australia.
We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world‘s ‘Unicorn‘ brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry‘s, Ola, Flipkart, Freshworks and many more Recently in May 2023 Innovapptive raised a Series B investment led by Vista Equity Partners, a leading global investment firm focused exclusively on enterprise software, data and technology-enabled businesses.
The RoleAs the Lead of Solution Consultancy, you will play the role of Lead Solutioning in the Professional services BU and reporting directly to the EVP of Digital Transformation. Your primary responsibility will be to guide the solution consultants in designing the optimal Solution for each engagement using Innovapptive‘s Connected Worker Platform‘s Mobile Solution for Operators, Maintenance, and Warehouses. You will advise customers on adopting the best practices and recommended solutions integrated with SAP EAM, IM/WM/EWM and APM systems such as Aspen tech or GE Meridium. You will work closely with our product management team and engineers in India to prioritize and address value added requirements via JIRA.
How You Will Make an Impact:- Provide strategic leadership for the Solution Consulting team, aligning efforts with overall business objectives.
- Develop and execute a comprehensive solution consulting strategy, best practices and playbooks to drive revenue growth and client satisfaction.
- Lead, mentor, and inspire a high-performing team of Solution Consultants.
- Foster a collaborative and innovative team culture that encourages continuous learning and development.
- Work closely with clients to understand their business challenges, goals and help solution consulting team develop As-Is and To-Be Process Flows.
- Collaborate with the sales team to develop compelling and differentiated solutions that meet client needs and drive the highest value and impact.
- Deep understanding of asset intensive industries such as mining, metals, oil & gas, chemicals and utilities.
- Prior exposure to enterprise asset management, plant operations, and warehouse operations is a huge plus.
- Prior experience working with SAP EAM, IM/WM/EWM, IBM Maximo and APM systems such as AspenTech or GE Meridium.
- Oversee the creation of detailed and impactful solution designs, ensuring alignment with client requirements, industry best practices and maximizing client’s ROI.
- Provide guidance on solution architecture, design, and implementation.
- Rapidly learn Innovapptive’s value based solution design methodology, mentor, train and instill the “Value Based Solution Design” culture among the solution consulting teams.
- Ensure the integration of value-based principles into solution consulting processes, minimizing gaps, and emphasizing the delivery of measurable value to clients.
- Collaborate with other departments, including sales, product development, and product management, to ensure on-time and high-quality solution delivery to the customer.
- Act as a liaison between Solution Consulting and Pre-Sales to drive alignment between sales, delivery and customer success.
- Establish and monitor key performance indicators (KPIs) to minimize solution design gaps, defect leakage, QA processes to measure the effectiveness, quality, and success of the Solution Consulting team.
- Travel 60%-80% of the times at the customer sites for conducting design workshops and training.
- Other duties as assigned.
- Must be authorized to work in the United States for any employer without sponsorship.
- 5+ years of proven experience in a leadership role within Solution Consulting or a related field.
- 5+ years of strong understanding of industry-specific solutions and services.
- 5+ years of prior experience of leading 2-5 team members and establishing a solution consulting practice.
- 2-3 years of prior experience working with SAP, IBM Maximo and/or APM systems.
- Strong experience of developing As-Is, To-Be processes and developing team competencies.
- Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Track record of successfully leading teams and driving business growth.
- Experience implementing value-based methodologies, particularly Innovapptive‘s Value-Based Methodology.
- Bachelor‘s degree in Engineering or Science; Master‘s degree preferred.
- A positive, open, and highly-innovative environment and team.
- Competitive Compensation Package.
- Full benefits (health, 401(k) with company match, etc.).
- Entrepreneurial spirit with unlimited opportunity to grow.
- Opportunity to work with leading global brands on exciting and impactful projects.
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