Loss Prevention Officer 1

Job TitleAre you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-handAt Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.Main responsibilities:Supervises and monitors access system, intrusion/fire alarms, emergency phones and CCTV systemManages all incoming telephone communications from complexResponsible for communicating emergency information to DC Security OperationsMaintains an activity log documenting all information relevant to tasks performedReviews all shift paperwork for completeness and accuracy, also responsible for the proper filing of all shift paperworkMaintains records, and creates access related to the complex card access systemConducts maintenance audits of security equipment i.e., CCTV, alarm systems etc.Assist with Security Investigations and provide detailed information to DC Management regarding card access and CCTV video.Documents all Loss Prevention activities at the gates/lobbies as required by established Loss Prevention proceduresCompletes incident reports to document Security Loss Prevention related issues. Forwards reports to Security management/Supervision for follow up.Responsible for emergency notification to Police and Fire departments, and dispatching security personnel for emergency response.Monitors Yard Management System (PINC) making needed adjustmentsMonitors and adjusts all inbound and outbound complex traffic, using Google DocumentsPerforms other related duties as assignedAnswer telephone calls, tactfully handle inquiries and transfer to appropriate partySkills and abilities required to perform job: (Physical demands outlined on attached PAR sheet)Customer Service experience requiredProficient computer skills including Microsoft Office and Security CCTV System Knowledge requiredAbility to work independently/ability to work through a situation in the absence of the Loss Prevention SupervisorSound judgment in decision making and problem solving.Strong conflict resolution skillsAbility to work effectively with all levels of associates and managementStrong interpersonal skillsAbility to lead and influence othersHigh degree of initiative; proven team player, excellent customer service skillsExcellent written and verbal communication skillsMust be able to manage confidential informationMust be able to multitaskWe also provide a variety of benefits including:Competitive wages paid weeklyAssociate discountsHealth and financial well-being benefits for eligible associates (Medical, Dental, 401k and more)Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI BenefitsLeaders invested in your training, career growth and developmentAn inclusive work environment with talented colleagues who reflect the communities we servePay transparency language (if applicable)The pay range is $20 per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement but no less than the local minimum wage. Additional premiums for swing and grave shifts are available. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (between 7-9 days annually), bereavement pay, and retirement benefits (pension and/or 401(k) eligibility).A copy of the full job description can be made available to you.