Credit Solutions Advisor

Credit Solutions Advisor - Katy StationThis job is responsible for originating loans for clients with residential mortgage needs and is the primary lending specialist working full time within the financial center. Key responsibilities include delivering First Mortgage and HELOC lending products in person or by telephone and providing products such as Auto Loans, Credit Cards and Core Banking products. Job expectations include effectively balancing sales performance, operational risk, and client relationship care.This position may be responsible for the provision of residential mortgage loans, and as such, is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential mortgage loan originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.Responsibilities include:Providing specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of client's life plan.Building and deepening relationships with new and existing clients by leveraging the full capabilities of the bank.Analyzing the client's financial needs and applying knowledge of borrowing and banking to recommend financial services that best align with the client's unique priorities.Presenting potential home lending product solutions, submitting the mortgage application, assisting clients with gathering supporting loan documentation.Connecting with clients through outreach and pipeline management activities and conducting consistent follow-up routines to meet client needs.Responding to client requests and making referrals to appropriate internal partners based on client needs.Partnering with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates.Required qualifications include:Minimum of 2 years of mortgage origination experience.In lieu of this requirement, has previously held the role of: Home Service Specialist II, Lending Client Associate, Lending Client Support Manager, Lending Specialist, Senior Banker, Business Solutions Advisor or Financial Solutions Advisor at Bank of America for 1 year.Knowledge of credit and home lending requirements.Actively listens to the client to determine their needs and goals and has a desire to interact with clients proactively.Strong written and verbal communications skills.Ability to handle ambiguity and adapt to changing circumstances.Ability to learn and understand technology.Demonstrates a commitment to professional ethics and is thorough and thoughtful in incorporating relevant regulatory due diligence as well as complying with all Federal and State compliance policies.Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws.