Senior Production Support Hardware Technician

About usOne team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll doSupport multiple networking communication products currently in production and future Next Generator products . Your responsibilities will include: becoming familiar with the technical design of multiple product lines and working with team members to address a variety of issues, supporting efforts to troubleshoot technical issues from production and the field, supporting qualification efforts for component changes, aiding the transition of prototype units to low rate initial production, lab support and management, setting up and maintaining test and development hardware, and board checkout. The day-to-day Independently troubleshoot complex digital PWAs (Processors, memory, FPGAs, CPLD, microcontrollers) to component level root cause and coordinate/preform repairs and retests Identify rework needed to isolate and/or repair problems Integrate and debug designs in the laboratory Work closely with engineers to devise and monitor tests for troubleshooting problems Perform Design verification testing to requirements compliance Perform Environmental testing on components and systems Use of both Windows and Linux operating systems to develop and execute tests Assembly, design, and operate custom test fixtures/equipment Write and update Test procedures Use Visio and similar tools to document system testing, re-work and debug instructions Knowledge and use of scripting languages, e.g. PERL, PYTHON a plus Able to be the main point of contract for multiple products for support issues What you'll need 10 - 15+ years of hardware troubleshooting or sustaining experience US citizenship and ability to obtain and maintain a SECRET security clearance is required Must be able to prioritize, be detail oriented, and have a history of managing time well to accomplish multiple tasks in parallel Strong written and verbal communication skills, ability to work with a temporally and geographically diverse team Ability to document and report on technical solutions/findings Good working knowledge of MS Office products for documentation creation and modification Extensive familiarity with standard test equipment (i.e., oscilloscopes, spectrum analyzer, power supplies, etc.) Extensive familiarity with production related processes and common failure modes High aptitude for learning new things Desire to be part of a multidisciplinary team to evaluate and troubleshoot production related issues Ability to work independently, take initiative, take ownership of tasks and results Ability to travel up to 10% This is an onsite role based in Carlsbad, CA What will help you on the job Associate's or Bachelor's Degree in Electrical Engineering or Computer Engineering Familiarity with TCL, Perl, Python or another scripting language Proven experience in debugging, diagnosing, and solving embedded designs issues High aptitude for learning Ability to work independently, take initiative, take ownership of tasks and results Salary range$40.87 - $64.42 / hourly. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $50.48 - $75.96/ hourly At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits. EEO StatementViasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.RequiredPreferredJob IndustriesOther