Front Desk Agent | Carnegie House State College
2 weeks ago
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Process all check-ins and check-outs according to established hotel requirements.
- Adhere to payment, cash handling and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Resolve discrepancies on the room status report with Housekeeping.
- Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Computer experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com
About the Team
Shaner Hotels has an amazing opportunity as our newest addition to our portfolio, Carnegie House, located in State College, PA.
From the website: Travelers seeking a serene retreat just minutes from the dynamic community of State College, Pennsylvania, will find Carnegie House an intimate gem of exquisite hospitality.
Our 21-room boutique inn welcomes you in the finest traditions of European country manors, offering luxurious yet relaxed lodging with premier amenities, the finest dining and magnificent scenery to ensure an exceptional stay.
The guiding principle of Carnegie House is Ceud Mile Failte, Scottish Gaelic for "One Hundred Thousand Welcomes," and in that spirit we strive to offer our esteemed guests an impeccable hospitality experience. We are always eager to meet talented service professionals who wish to join our valued team.Learn More
-
State College, United States Shaner Hotels Full timeABOUT THE TEAM Shaner Hotels has an amazing opportunity as our newest addition to our portfolio, Carnegie House, located in State College, PA. From the website: Travelers seeking a serene retreat just minutes from the dynamic community of State College, Pennsylvania, will find Carnegie House an intimate gem of exquisite hospitality. Our 21-room boutique...
-
Front Desk Agent | Carnegie House State College
5 months ago
State College, United States Shaner Hotel Group Full timeJob Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...
-
State College, United States Shaner Hotel Group Full timeJob Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...
-
Front Desk Agent | Carnegie House State College
2 weeks ago
State College, United States Shaner Hotels Full timeABOUT THE TEAM Shaner Hotels has an amazing opportunity as our newest addition to our portfolio, Carnegie House, located in State College, PA. From the website: Travelers seeking a serene retreat just minutes from the dynamic community of State College, Pennsylvania, will find Carnegie House an intimate gem of exquisite hospitality.Our 21-room boutique inn...
-
Night Auditor | Carnegie House State College
1 week ago
State College, United States Shaner Hotel Group Full timeJob Description Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...
-
Dishwasher | Carnegie House State College
1 month ago
State College, United States Shaner Hotel Group Full timeJob Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. Use correct cleaning...
-
Front Desk Agent State College Fairfield Inn
7 days ago
State College, United States Shaner Full timeThe Front Desk Agent provides superior guest service and maintains complete knowledge of all hotel features, services and hours of operation, as well as local information and directions for our guests. Main duties include: Checks guests in upon arriv Front Desk, Agent, Hotel
-
Front Desk Agent State College Fairfield Inn
2 weeks ago
State College, United States Shaner Hotel Group, Inc. Full timeThe Front Desk Agent provides superior guest service and maintains complete knowledge of all hotel features, services and hours of operation, as well as local information and directions for our guests. Main duties include: Checks guests in upon arriv Front Desk, Agent, Hotel Learn More
-
Front Desk Agent
3 months ago
College Station, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Home2 Suites College Stat [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...
-
Cleanliness Specialist
4 days ago
State College, Pennsylvania, United States Shaner Hotel Group Full timeCarnegie House, a luxury boutique inn in State College, PA, is seeking a reliable and detail-oriented Cleanliness Specialist to join our team. As a key member of our hospitality staff, you will play a crucial role in maintaining the highest standards of cleanliness and sanitation in our restaurant and kitchen areas.About UsShaner Hotels, one of the foremost...
-
Front Desk Agent
7 months ago
College Station, United States Home2 Suites College Stat Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
State College, United States Shaner Hotel Group Full timeJob Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests....
-
Front Desk Agent CCCS
1 week ago
College Station, United States VALENCIA GROUP Full timeJob DetailsLevelEntryJob LocationThe George - College Station, TXPosition TypeFull-Time/Part-TimeEducation LevelNot SpecifiedTravel PercentageNoneJob ShiftAnyJob CategoryHospitality - HotelDescriptionUp to $900 RETENTION PROGRAM PAY and MORE. APPLY to FIND OUT!Are you a Customer Service Super Star.... WE NEED BIG STARS LIKE YOU!!!Come be a part of an...
-
Front Desk Agent CCCS
7 days ago
College Station, United States VALENCIA GROUP Full timeJob DetailsLevelEntryJob LocationThe George - College Station, TXPosition TypeFull-Time/Part-TimeEducation LevelNot SpecifiedTravel PercentageNoneJob ShiftAnyJob CategoryHospitality - HotelDescriptionUp to $900 RETENTION PROGRAM PAY and MORE. APPLY to FIND OUT!Are you a Customer Service Super Star.... WE NEED BIG STARS LIKE YOU!!!Come be a part of an...
-
Front Desk Agent CCCS
1 month ago
College Station, United States Valencia Group Full timeJob DetailsLevel Entry Job Location The George - College Station, TX Position Type Full-Time/Part-Time Education Level Not Specified Travel Percentage None Job Shift Any Job Category Hospitality - Hotel DescriptionUp to $900 RETENTION PROGRAM PAY and MORE. APPLY to FIND OUT! Are you a Customer Service Super Star.... WE NEED BIG STARS LIKE YOU!!! Come be a...
-
Front Desk Team Member
2 weeks ago
State College, Pennsylvania, United States Shaner Hotel Group Full timeJoin Our Team:We are seeking a highly skilled Front Desk Team Member to join our team at our State College Springhill Suites. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring that every stay with us is memorable.Key Responsibilities:Be available to work a flexible schedule, including...
-
Hotel Front Desk Lead
4 months ago
College Station, United States stayAPT Suites College Station Full timeDescription Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...
-
State College, United States Shaner Hotel Group Full timeJob Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...
-
State College, United States Shaner Hotel Group Full timeJob Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...
-
Front Desk Agent | State College Springhill Suites
5 months ago
State College, United States Shaner Hotel Group Full timeJob Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...