Senior Project Manager

Senior Project ManagerCopay is currently looking to hire a Senior Project Manager within our Copay Payables division. This position falls under our Implementations team and is located in Brentwood, TN. The role works directly with the Partner, customer(s), and associates across all departments to manage project implementations. By facilitating the implementation of products/services in a customer-focused manner, this position promotes new and/or additional revenue opportunities for our company. This role demands attention to detail, a thorough command of organization and communication skills as well as the ability to manage multiple projects simultaneously. The requirements listed below are representative of the knowledge, skill, and/or ability required. This position is responsible for onboarding our Partners and their end customers with the products that they purchased. This could include purchasing/Travel and Entertainment cards as well as ePayables virtual cards for AP payments. Project Managers assist the Partner with onboardings, oversees the technical integration, ramps for revenue, and transitions to full-time support team once the program is stable.Role ResponsibilitiesActing as the primary owner and facilitator of client implementation engagementsIdentifying and assessing risks during project implementationActively managing project plans, expectations, progress and risks utilizing project management methods and professional acumenResponsible for maximizing client engagement during the project life-cycle achieving highest possible revenue attainment from each customerFacilitating discussions and meetings to address escalated risks and develop action plansAssessing training needs and conducts training with the Partner as needed via webinarsHandling small to medium sized client programsWorking well with internal cross-functional teams and at times third parties in support of successfully implementing client projectsReviewing contracts, customer profile, business cases, vendor lists and conducts introductory and implementation calls with the Partner to review and validate the products soldCollecting all necessary data from the Partner to accurately complete the setup and implementation of their end customer account(s)Qualifications & Skills1-6 years of project management experience, preferably in a client-facing or partner-facing capacityBachelor's degree preferred; PMP not requiredBackground in accounting, banking, or payments a plusFamiliarity with AP processes (invoices, credit memos, discounts) or credit card products preferredExperience managing multiple concurrent projects in a fast-paced environmentBenefits & PerksMedical, dental & vision benefits available the 1st month after hireAutomatic enrollment into our 401k plan (subject to eligibility requirements)Virtual fitness classes offered company-wideRobust PTO offerings including: major holidays, vacation, sick, personal, & volunteer timeEmployee discounts with major providers (i.e. wireless, gym, car rental, etc.)Philanthropic support with both local and national organizationsFun culture with company-wide contests and prizeOur Company & PurposeCopay is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, Copay has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, Copay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.Copay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.Empowering our people to share their experiences and ideas through open forums and individual conversations; andValuing each person's unique perspectives and individual contributions.Embracing diversity enables our people to 'make the difference' as Copay and its more than 8,000 employees continue to shape the future of global payments.Equal Opportunity/Affirmative Action EmployerCopay is an Equal Opportunity Employer. Copay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.