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Regional VP
10 hours ago
Regional Vice PresidentThe Regional Vice President is responsible for supporting the mission, vision and values of First Watch through all that s/he does in their role every day. The primary purpose is to develop Directors of Operations, General Managers and restaurant teams, build on the Company's You First culture and create memorable experiences for each and every customer. The RVP is ultimately responsible for the success of all First Watch operations within their span of control. The RVP will typically have 3-5 direct reports and is responsible for a span of control of 250 500 employees. The RVP will be responsible for revenue operations in excess of ten to twenty five million dollars. This role will provide operational leadership within the assigned region of First Watch.ResponsibilitiesEnhances organizational excellence by establishing operational benchmarks, timelines, and resources needed to achieve strategic goalsProactively drives improvements and sets standards for accountability and measurements of successCommunicates effectively with management, hourly employees, and customers, providing positive feedback and promoting a positive / You First culture.Fosters diverse and inclusive teams and working environmentsEnsures the maintenance of a safe and harassment free workplace in all restaurantsTrains, coaches and develops Directors of Operations, General Managers and Operations Managers, through timely performance, observation feedback and evaluationsSafeguards the Company assets, including funds and collateral, equipment, and the facilities/buildingEnsures cost effective and customer oriented openings of new restaurants within the area; and ensures a profitable performance as soon as possible in newly opened restaurantsPartners with Talent Acquisition team to ensure appropriate managerial staffing levels are maintained at the restaurants, to include growth and anticipated/unanticipated turnover, effectively plans manpower needs, identifies and develops the next DO and General ManagerTakes quick and responsible action in investigating and solving problems and uses reason when dealing with individual or staff performance based issues to include personality conflictsTakes a lead role in administering an appropriate level of disciplinary action through the use of Company policies and proceduresSupports the senior leadership team by making consistent and progressive steps toward organizational sustainability; effectively communicating work plans and priorities derived from the organization's strategic plan coordinating accountabilities, objectives, and relevant budgetsPerforms monthly inspections and administrative audits on each restaurantEnsures smooth implementation of company initiatives, menu revisions, and changes to current programsActs as the administrative liaison between restaurants and the Home Office. Regularly channels communication up through the Vice President of OperationsActs as a brand ambassador to promote First Watch outside the restaurantEnsures compliance with all Federal, local, and state lawsQualificationsHigh School Diploma requiredBachelors of Arts concentration in food & beverage, business, marketing or management is preferredA minimum five to ten years' experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferredA track record of leadership effectiveness, strong business acumen, and a demonstrated history of achieving results through collaboration, strong influence, and communicationHands-on leadership style and ability to prioritize and deliver results in a fast-moving companyAbility to work with a level of ambiguity and still make decisions when not all variables are knownStrong project management, strategic communications and/or change management skillsManagement skills in employee relations, recruiting and retention and employee recognitionCollaborative problem-solving, people, and time management skillsSolid level of competency in computer skills (Microsoft Office) is requiredStrong written and verbal communication skills, including the ability to present ideas and suggestions clearly and effectivelyHighly organized, detail-oriented self-starter, and the ability to exercise discretion and independent judgement without heavy oversightMust hold a valid driver's license and be able to travel as required for company businessFlexible and willing to work a varied schedule that could include nights, weekends and holidays as dictated by the needs of the businessPassion for providing excellent service and qualityWho We AreFirst Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states.First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
