Transportation Manager

2 weeks ago

Indianapolis, United States Intesa HR Full time

Position Summary:


This position is responsible for brokerage services & driving cross-functional initiatives with transportation providers to provide cost-effective, timely transportation to the members we serve. This manager will set the tone for the team by prioritizing timely scheduling/dispatch operations, maximizing cost effectiveness, and efficiency within the department through a variety of operations systems, and managing the team members while ensuring a smooth operational flow within the department workforce. This manager will be responsible for staff productivity, instruction & coaching on departmental processes, motivating & counseling direct reports & employees as needed. Responsibilities also include: oversight of transportation services department, ownership and execution of cross-functional transportation initiatives multiple departments to serve the state of Indiana. This core position of our team is a strong communicator, possesses excellent organizational skills, solutions driven, and comfortable working with different teams at various levels of the business.


Essential Duties and Responsibilities:

  • Provides management expertise, support, and supervision to the Trip Assignment Specialists to deliver a quality service experience through our vendor network providers and fleet drivers.
  • Communicates and enforces job responsibilities and service requirements to meet team goals and objectives as aligned by management/leadership.
  • Ensures team has utilized and exhausted all provided resources to confirm all trips are covered; including but not limited to verifying in area/out of area provider availability, reconnecting with company fleet provider, collaborating with team members and negotiating vendor rate options.
  • Collaborates and responds to internal requests to resolve complaints and compliance issues.
  • Maintain process adherence, and drive productivity within team for most efficient execution of tasks and projects. Leads multiple projects to ensure cohesion between teams and strengthen service goals.
  • Creates and implements action plans, presents status reports, overviewing operational performance metrics. Analyzes complex trends through data for improvement of overall business health, and provides meaningful solutions/action plans for improvement to contractor transportation services.
  • Prepares and leads presentations, meetings, communications, and continual education to strengthen service, provide problem/solution scenarios, and review performance in accordance with compliance requirements/ company goals, summarizing key points and simplifying complex messages.
  • Collaborates and responds to internal requests from Compliance Dept. to answer questions, educate, and resolve complaints and compliance issues.
  • Understands, communicates, and provides written documentation to staff on company policies, processes, and procedures, to ensure accurate and successful service outcomes. Collaborates with HR as applicable.
  • Coordinates continual education, coaching and review of service expectations throughout all transportation services department for all employees.
  • Communicates with team daily to resolve escalated issues from direct reports and collaborates/communicates with leadership team with updates.
  • Contributes to the development and use of efficient processes, effective management practices, and clear communications across the organization to ensure that day-to-day operations are performed with the highest levels of accountability, productivity, consistency, and integrity.
  • Attends and applies all company trainings as required for position and compliance; including but not limited to HIPPA, Fraud Waste & Abuse, and Sensitivity training.
  • Must be available to work or provide on-call service when needed in a 24/7 work environment.
  • Performs other work-related duties as assigned


Minimum Qualifications (Education, Experience, Skills)

  • Strongly preferred Bachelor’s degree and/or 1 year of experience in the management or NEMT operation preferred.
  • Ability to remain flexible in work assignments/scheduled hours.
  • Must have strong computer skills; efficient with MS Office, mapping tools, transportation software, and office equipment (i.e., telephone, headset, PC, Fax machine, scanner, printer, and photocopier).
  • Effective written and verbal communication skills.
  • Strong leadership, organizational, planning, and time management skills.
  • Ability to recognize and secure confidential information.


Internal Classification

  • TITLE: Transportation Manager
  • DEPARTMENT: Trip Assignment
  • REPORTS TO: Senior Vice President, Operations
  • FLSA: Exempt


Job Type: Full-time


Benefits:

  • 401(k) matching
  • Dental Insurance
  • Health insurance
  • Vision insurance


  • Transportation Manager

    1 week ago

    Indianapolis, United States Intesa HR Full time

    Position Summary: Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. This position is responsible for brokerage services & driving cross-functional initiatives with transportation providers to provide cost-effective, timely transportation to the members we serve. This manager will set the...

  • Transportation Manager

    2 weeks ago

    Indianapolis, United States Intesa HR Full time

    Position Summary:This position is responsible for brokerage services & driving cross-functional initiatives with transportation providers to provide cost-effective, timely transportation to the members we serve. This manager will set the tone for the team by prioritizing timely scheduling/dispatch operations, maximizing cost effectiveness, and efficiency...

  • Transportation Manager

    2 weeks ago

    Indianapolis, United States Intesa HR Full time

    Position Summary:This position is responsible for brokerage services & driving cross-functional initiatives with transportation providers to provide cost-effective, timely transportation to the members we serve. This manager will set the tone for the team by prioritizing timely scheduling/dispatch operations, maximizing cost effectiveness, and efficiency...

  • Transportation Manager

    2 weeks ago

    Indianapolis, United States Intesa HR Full time

    Position Summary: This position is responsible for brokerage services & driving cross-functional initiatives with transportation providers to provide cost-effective, timely transportation to the members we serve. This manager will set the tone for the team by prioritizing timely scheduling/dispatch operations, maximizing cost effectiveness, and efficiency...

  • Dispatch Manager

    2 weeks ago

    Indianapolis, United States MV Transportation Full time

    MV Transportation is seeking a Dispatch Manager who will provide direction to and maintain two-way communications with all dispatchers while monitoring system performance and making adjustments where necessary to maximize on-time performance, minimiz Manager, Dispatch, Customer Service, Dispatcher, Transportation, Skills

  • Dispatch Manager

    3 weeks ago

    Indianapolis, United States MV Transportation Full time

    MV Transportation is seeking a Dispatch Manager who will provide direction to and maintain two-way communications with all dispatchers while monitoring system performance and making adjustments where necessary to maximize on-time performance, minimiz Manager, Dispatch, Customer Service, Dispatcher, Transportation, Skills

  • Sr. Transportation Manager

    1 week ago

    Indianapolis, United States Langham Logistics, Inc Full time

    Job DescriptionJob DescriptionSummary The Sr. Transportation Manager contributes to meeting Langham Logistics goals of quality, profitability, and customer service and satisfaction by overseeing and managing the daily process and personnel of the Transportation Operations functions of the organization. The Sr. Transportation Manager executes the department...

  • Sr. Transportation Manager

    3 days ago

    Indianapolis, United States Langham Logistics, Inc Full time

    Job DescriptionJob DescriptionSummary **This role will focus on 3PL and Supply Chain Operations**The Sr. Transportation Manager contributes to meeting Langham Logistics goals of quality, profitability, and customer service and satisfaction by overseeing and managing the daily process and personnel of the Transportation Operations functions of the...

  • Assistant Transportation Manager

    5 days ago

    Indianapolis, United States Workatfirst Full time

    **Assistant Transportation Manager** **Location** 1560 W Raymond St, Indianapolis, IN United States 46221 **Phone Number** . **Division** First Student **Categories** Operations Management & Supervisory **Req ID** 38892 Twice the size of our next largest competitor, **First Student** is the leading school transportation solutions provider in North...

  • Dispatch Manager

    3 weeks ago

    Indianapolis, United States MV Transportation, Inc. Full time

    MV Transportation is seeking a Dispatch Manager who will provide direction to and maintain two-way communications with all dispatchers while monitoring system performance and making adjustments where necessary to maximize on-time performance, minimiz Manager, Dispatch, Customer Service, Dispatcher, Transportation, Skills

  • Project Manager

    2 weeks ago

    Indianapolis, United States MRINetwork Jobs Full time

    Job DescriptionJob DescriptionOur client, a civil engineering and surveying firm, is seeking a Project Manager/Civil Engineer for transportation and geospatial projects. Best-in-class company culture, growing company, and work-life balance is encouraged from leadership.This position entails preparing proposals, tracking project budgets, lead the design team...

  • Sr. 3PL Transportation Manager

    7 hours ago

    Indianapolis, United States Langham Logistics, Inc Full time

    Job DescriptionJob DescriptionSummary **This role will focus on 3PL and Supply Chain Operations, not Trucking**The Sr. Transportation Manager contributes to meeting Langham Logistics goals of quality, profitability, and customer service and satisfaction by overseeing and managing the daily process and personnel of the Transportation Operations functions of...

  • Project Manager

    4 days ago

    Indianapolis, United States Shrewsberry & Associates LLC Full time

    Job DescriptionJob DescriptionDescription:Position SummaryThe Project Manager provides project management oversight on transportation projects with a team of engineers. The Project Manager acts as a project lead with complete responsibility for design and/or construction of transportation and municipal engineering projects including coordination,...

  • Transportation Manager

    1 month ago

    Indianapolis, United States Krispy Kreme Doughnut Corporation Full time

    The Transportation Manager - has overall responsibility of the DFD (Delivered Fresh Daily) delivery team assigned to their location. This role will uphold high service levels to internal and external customers while managing costs favorable to budget. Additionally, the Transportation Manager will focus on promoting driver safety, service, and delivery. ...

  • Transportation Manager

    4 days ago

    Indianapolis, United States Indianapolis Fruit Company Full time

    Job DescriptionJob DescriptionAt Indianapolis Fruit Company (Indy Fruit), our distribution network and premium supply chain provide our team the necessary tools to deliver a full-service retail experience for our customers that will differentiate them from competition and provide great opportunities for success. Indy Fruit team members thrive in our dynamic...

  • Parts Manager

    1 week ago

    Indianapolis, United States Hinton Transportation Investments, Inc. Full time

    Position at Pace Transportation Services About Pace: Pace Transportation Services is a division of Hinton Transportation Investments, Inc. (HTI) and is a full line Semi Trailer Dealer that focuses on Sales, Service, Parts, Leasing and Graphics for the heavy-duty vehicle aftermarket. Pace is actively seeking hard-working and growth-oriented individuals that...

  • Project Manager

    3 weeks ago

    Indianapolis, United States Clark Dietz Full time

    Clark Dietz, Inc. is an employee owned, multidiscipline consulting engineering firm with offices in Illinois, Indiana, Kentucky, and Wisconsin. We are a recognized leader in transportation, civil, environmental, structural, mechanical, and electrical engineering. Our depth of talent across disciplines allows our staff the opportunity to collaborate and serve...

  • Project Manager

    4 weeks ago

    Indianapolis, United States Clark Dietz Full time

    Job DescriptionJob DescriptionClark Dietz, Inc. is an employee owned, multidiscipline consulting engineering firm with offices in Illinois, Indiana, Kentucky, and Wisconsin. We are a recognized leader in transportation, civil, environmental, structural, mechanical, and electrical engineering. Our depth of talent across disciplines allows our staff the...

  • Transportation

    2 weeks ago

    Indianapolis, United States CommuniCare Family of Companies Full time

    Southpointe Healthcare Center, a member of the CommuniCare Family of Companies is currently recruiting for a Transportation Assistant to join our team. Full Time ,First Shift and Weekends Available Rate $14-$17/hour PURPOSE/BELIEF STATEMENT: The position of Transportation Assistant exists to assist residents with transportation to and from inside facility...

  • Director of Transportation

    2 weeks ago

    Indianapolis, United States Janus Full time

    MISSION STATEMENT: Janus provides individuals with disabilities the opportunity to participate and contribute within the community. Overall Responsibilities: The Director manages Janus Transportation programs to include: strategic planning, identifying technology to support the departments, directing Transportation Advisory Committee (TAC) meetings, and...