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Technical Writer

2 months ago


Miramar, United States Insight Global Full time

Title: IT Tech Writer II

Duration: 6-month contract to hire

Location: Melbourne 32940 OR Miramar 33025; hybrid / on-site 2 days/week

Compensation: $36/hr on contract with a conversion salary of $75,000

Interview Process: 2 rounds


Qualifications

  • Bachelor's Degree in appropriate field of study or equivalent work experience required.
  • 3-5 years of technical writing experience required.
  • Technical Writer for an IT organization preferred.


Responsibilities

  • Create and maintain technical documentation for our IT products and services, including standard operating procedures (SOP), technical inventory of our IT landscape, user guides, manuals, online help, and knowledge articles.
  • Collaborate with IT managers, engineers, developers, and subject matter experts to understand product features and functionality and translate technical information into clear and concise documentation.
  • Ensure that all documentation adheres to style and formatting guidelines and is up-to-date with the latest product releases and updates.
  • Disseminate technical information in easy-to-understand language for a non-technical audience.
  • Write documentation for internal teams such as developers, network engineers, and IT technicians.
  • Continuously improve documentation processes and tools to enhance the quality and efficiency of documentation production.
  • Create diagrams, charts, and other visual aids to assist readers in understanding a product or process.