Residential Property Manager

3 weeks ago

Nashville, United States Holladay Properties Full time

Enriching lives through investment and service is the mission at the core of everything we do at Holladay. The Property Manager supports this mission by working closely with portfolio manager in the daily operations and maintenance of a portfolio of 1 2 residential buildings within a specific market. This position will provide support to portfolio manager in the gathering of information and the analysis of operating metrics as well as the preparation of annual budgets for the managed properties.


Essential Duties and Responsibilities include but are not limited to the following:

  • Responsible for the prompt and positive response to requests from residents, to constantly assess resident and facility needs and assure problems are being solved promptly, and to the mutual benefit of the resident and ownership, including preparing, dispatching and tracking resident work orders/requests and service needs
  • In coordination with portfolio manager, supervise Building Maintenance Staff and additional Property Management employees and contractors and ensure that procedures and specifications are maintained
  • Provide ongoing performance feedback to employees on a regular basis and participate in Talent Conversations with portfolio manager
  • Review Rent Roll and Lease-up Billings to ensure that they are both current and accurate
  • Review all monthly, quarterly, and annual financial reports with support from portfolio manager as needed
  • Maintain notes in operational platform software (MRI/Yardi/ETS/ReLynx) related to A/R delinquencies, monthly variance explanations, corrective and preventative maintenance orders and, other needed updates
  • Process, prepare and track all vendor contracts
  • Ensure all resident and contractor Certificates of Insurance are kept current
  • Ensures that property files and records are maintained
  • Approves expenditures in accordance with Company and/or Client policy and procedures
  • Prepare and/or supervise presentation of quarterly newsletter or other forms of resident communication
  • Maintain orderly files (Vendor and Resident) in accordance with Company policy and procedure
  • Develop and maintain ongoing resident interaction on a weekly basis
  • Continually improve upon management and technical skills


Qualifications

  • Minimum of 2 years of experience in Residential Property Management
  • Bi-lingual (English & Spanish) depending on location
  • Associate Degree or comparable Business Management or Real Estate experience preferred
  • In pursuit of State Real Estate license
  • Strong leadership and motivational abilities, team player
  • Exceptional communication skills
  • Must have attention to detail, ability to multi-task, and excellent organizational skills
  • In pursuit of CPM/RPA designation or candidate (preferred)
  • Computer skills (Word, Excel, Outlook) and MRI helpful
  • Employee spends a considerable amount of time engaged in communication with others
  • Must have excellent communication and listening skills
  • Valid Driver’s license, proof of insurance, and clean MVR report

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