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Receptionist
1 month ago
Network Health‘s success is rooted in its mission to create healthy and strong Wisconsin communities. It drives the decisions we make, including the people we choose to join our growing team. Network Health is seeking a Receptionist to support our Brookfield office.
Our Receptionist will serve as the first point of contact for our members and visitors with professionalism while maintaining a high level of service excellence. The person in this role will perform various key clerical duties in supporting the organization including but not limited to maintaining a clean and welcoming reception area, maintaining security through video monitoring, issuing visitor badges, and special project work. The Receptionist also assists with facility-related duties, such as mail sorting, fulfilling and storing office supplies, monitoring inventory, and light housekeeping.
Essential Job Duties:
- Demonstrate commitment and behavior aligned with the philosophy, mission, values and vision of Network Health
- Appropriately apply all organizational, regulatory, and credentialing principles, procedures, requirements, regulations, and policies
- Welcomes and directs members and visitors for Network Health.
- Answers routine questions in accordance with standardized departmental procedures.
- Collects member premium payments and issues receipts as requested.
- Maintains security access from reception area
- Maintains cleanliness and orderliness of reception area.
- Responsible for weather-related, emergency and building safety announcements.
- Accepts deliveries from UPS/FedEx and other suppliers.
- Assist with various mail related tasks as needed. This includes sorting and distributing daily incoming mail or processing folding/stuffing outgoing envelopes.
- Orders and assists with office supply inventory.
- Assists with minor office/maintenance repairs and light housekeeping duties.
- Performs various clerical and administrative duties to support leaders by preparing reports and presentations, handling incoming information requests, and managing schedules.
- Performs other duties and responsibilities as assigned
Education and Experience Required:
- High School diploma or equivalent.
- Reception and general office experience preferred.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce.