Senior Business Systems Analyst

Senior Business Systems Analyst Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Perforce is searching for a Senior Business Systems Analyst to join our dynamic Business Applications team. As a Senior BSA, you will play a critical role in understanding business needs and translating them into effective business technology solutions in our business application ecosystem, with a focus on Salesforce. We are looking for an individual who has a passion for operational excellence, excels at relationship building, and can collaborate with both our business and technical teams to provide innovative and meaningful change to our systems and processes. As a senior member of the team, this person will take ownership of their business systems optimization and enhancement projects, and be responsible for timelines, deliverables and advisory for process design. Requirements: 5+ years of experience as a Business Analyst or similar role, with 3+ of those years working with Salesforce. Strong knowledge of Salesforce functionality and best practices. Familiarity with common business applications (e.g. data sourcing, billing/invoicing, reporting/analytics, and automation tools) Ability to lead effective and collaborative meetings cross-functionally. Excellent analytical and problem-solving skills. Experience testing system and process changes in Salesforce. Strong attention to detail and proficient in documenting/mapping business processes and technical requirements. Strong communication, relationship-building and stakeholder management skills. Ability to prioritize and manage time across multiple projects effectively, with proven track record of meeting deadlines. Basic experience with data analysis and reporting within Salesforce. Salesforce Admin or BA certifications are a plus, but not required. Responsibilities: Gather and document complex multi-process and team business challenges, goals and requirements from stakeholders. Analyze current business processes and proactively identify areas for improvement, ensuring alignment with industry best practices. Lead cross-functional projects by owning communications, timelines, requirements alignment, resource coordination and involvement from all impacted groups Act as the main point of contact for your partners in the business for incoming request to ensure alignment across all workstreams and proactively engage other team members with possible overlaps Collaborate with business systems admins and developers to translate business needs into system and process solutions. Define complex end-to-end testing scenarios, perform QA, and coordinate UAT with stakeholders Provide power users and business operations teams with materials for training as needed Work on acquisition and integration related migrations for our business applications Stay up to date on Salesforce and other application innovations, features and best practices to advise stakeholders effectively. $99,850 - $143,525 a year Additionally, this position is eligible for benefits including, but not limited to, medical, dental, vision, retirement benefits, life insurance, wellness programs, total time off, and other employee perks that may be offered by Perforce from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate's education, skills, qualifications, depth of experience and other relevant business considerations. Perforce reserves the right to amend or modify employee perks and benefits at any time. Come work with us Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company. If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today