Senior Support Specialist
4 weeks ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Receive, troubleshoot and respond to Help Desk requests via phone calls or e-mails in a 24/7 environment
- Set up and maintain hardware and software including computers, printers, copiers, faxes, scanners, and projectors
- Educate end-users on how to resolve various hardware and software problems
- Act as front end support for all incoming technical issues, and gather accurate data related to the incidents reported by end users. Test the given information for validity and accuracy. Escalate complex issues and non-IT related problems to the appropriate department
- Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines
- Provide direct first line support in the testing and deployment of new policies and systems
- Monitor stock levels of hardware and submit request for equipment when needed
- Front Desk duties to include helping walk ins, recording receipts of computer equipment
- Provide on-site technical support for video conference software and hardware
- Evaluate applications and software patches for desktop applications to see if they will solve desktop issues
- Maintain a working inventory of most used items for desktop support. Inventory and request items as needed to maintain effective amounts
- While being a part of a fast paced team, you’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in
Please Note: In order to be considered for this position, you must be able to obtain an SF86 Position of Trust which is only available to U.S. Citizens. Our Facilities Security Officer will initiate this process post-offer acceptance. Failure to obtain this will result in termination from this role.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Associates Degree (or higher) AND 6+ months of experience in a desktop support environment OR High School Diploma/GED (or higher) AND 2+ years of work/military experience in an IT field
- 6+ months of experience with Microsoft Office products to assist end - users with technical assistance for hardware and software
- United States Citizenship
- Ability to obtain favorable adjudication following the submission of Defense Health Agency eQuip Form SF86
- Ability and willingness to work 1st shift and at least one weekend day per week
Preferred Qualifications:
- Strong written and verbal skills
- Customer service experience
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #Red
-
Senior IT Support Specialist
2 weeks ago
La Crosse, Wisconsin, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled and experienced Senior IT Support Specialist to join our team at TEKsystems. This role will involve providing technical support, troubleshooting, and maintenance for laptops, tablets, and computers.The ideal candidate will have excellent customer service skills, be able to work independently, and have a strong...
-
IT Support Specialist
2 weeks ago
La Crosse, Wisconsin, United States TEKsystems Full timeJob DescriptionTEKsystems is partnering with a local client in La Crosse to fill several onsite IT Support Specialist positions. This role will involve troubleshooting and resolving hardware and software issues for internal users.
-
Supportive Care Specialist
4 weeks ago
La Crosse, Wisconsin, United States Sevita Full timeUnlock Your Potential as a Supportive Care SpecialistAt Sevita, we're dedicated to helping individuals with intellectual and developmental disabilities live their best lives. As a Supportive Care Specialist, you'll play a vital role in providing compassionate support and promoting independence.We offer competitive pay starting at $16.00 an hour, with...
-
Senior Support Specialist
4 weeks ago
LA CROSSE, United States Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Family Peer Support Specialist
3 weeks ago
La Crosse, United States The Parenting Place Full timeWe’re Hiring! Family Peer Support SpecialistThe Parenting Place is looking to add a full-time Family Peer Support Specialist to our team. This position will work with families enrolled in Comprehensive Community Services (CCS) or Children's Long-Term Support Waiver through La Crosse County. Family Peer Support Specialists work with families to deliver...
-
IT Support Specialist
1 week ago
La Crosse, Wisconsin, United States Trust Point Inc. Full timeCompany OverviewTrust Point Inc. is a renowned provider of financial services, with over 100 years of experience serving individuals, families, businesses, and charitable organizations. Our goal is to deliver exceptional client service and help our clients achieve their financial objectives.Job SummaryWe are seeking a highly skilled Information Technology...
-
La Crosse, United States Trust Point Inc. Full timeEXPERIENCE OUR CULTURE! JOIN OUR TEAM! Voted "Best Place to Work" for the 7th year in a row, Trust Point Inc. of La Crosse, WI. is looking to hire a full-time Information Technology Support Specialist. We are currently seeking an experienced professional candidate to provide full-time, in-person, Information Technology support to our Trust Point Team. We...
-
Administrative Support Specialist
2 weeks ago
La Crosse, Wisconsin, United States Chileda Institute Inc. Full timeAt Chileda Institute Inc., we are seeking a skilled Administrative Support Specialist to join our team.This part-time role offers an estimated salary of $35,000-$40,000 per year, depending on location and experience.The ideal candidate will have excellent communication skills, be highly organized, and possess a high school diploma. PC skills, including...
-
Senior Tech Support Specialist
4 weeks ago
La Crosse, United States Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Senior Tech Support Specialist
4 weeks ago
La Crosse, United States Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Lead Direct Support Specialist
2 weeks ago
La Crosse, Wisconsin, United States Chileda Institute Inc. Full timeJob Description As a Lead Direct Support Specialist at the Chileda Institute Inc., you will play a vital role in ensuring the implementation of our behavior programming and policies. This is an excellent opportunity to make a meaningful difference in the lives of individuals with cognitive and behavioral challenges.Our goal at Chileda is to create an...
-
Operating Room Support Specialist
2 weeks ago
La Crosse, Wisconsin, United States Ironside Human Resources Full timeA dynamic and growing hospital in a picturesque region is seeking an experienced Operating Room Support Specialist to provide high-quality patient care.Salary Range: $24-$37 per hourSigned Bonus: A generous sign-on bonus of $5,000 is available for qualified candidates.Job Responsibilities:The Operating Room Support Specialist will work closely with the...
-
La Crosse, Wisconsin, United States Britt Medical Search Full timeOpportunity OverviewBritt Medical Search is proud to present a thrilling opportunity for a seasoned Neurointerventional Neurologist to join our esteemed team at a renowned Health System in La Crosse, Wisconsin.Estimated Salary Range$400,000 - $600,000 annually, commensurate with experienceJob SummaryWe are seeking an exceptional Neuro-interventional...
-
Senior Support Specialist
1 week ago
La Coste, Texas, United States Comfort Keepers Full timeComfort Keepers: A Rewarding Career in Senior CareCare for seniors and other adults in the comfort of their own homes as a caregiver with Comfort Keepers. This role offers a competitive salary, flexible schedule, and opportunities for career growth.About the Job:We provide uplifting in-home care for seniors and other adults who require a helping hand, a...
-
Help Desk Support Specialist
4 months ago
La Crosse, United States TEKsystems Full timeJob DescriptionJob DescriptionDescription:TEKsystems is partnering with a local client in La Crosse in the search for several onsite Help Desk Support Specialists. This position will intake, troubleshoot, and resolve hardware and software for internal users. Duties & Responsibilities:• Receive, troubleshoot, and respond to Help Desk requests via phone...
-
Home Support Specialist
1 week ago
La Mesa, California, United States Senior Helpers - East San Diego Full timeJob ResponsibilitiesAs a Caregiver with Senior Helpers, your primary responsibilities will include:Providing non-medical assistance with daily activities, such as bathing, dressing, grooming, and meal preparationAssisting with mobility and transferring seniors safelyProviding companionship and emotional support to seniorsManaging medication reminders and...
-
IT Support Technician
1 week ago
La Crosse, Wisconsin, United States Trust Point Inc. Full timeAbout the RoleWe are seeking an experienced IT Support Specialist to join our team at Trust Point Inc. in La Crosse, WI.The successful candidate will be responsible for providing full-time, in-person IT support to our team members, ensuring their technical needs are met in a timely and professional manner.The ideal candidate will have a strong background in...
-
IT Support Specialist
2 weeks ago
La Crosse, Wisconsin, United States TEKsystems Full timeJob OverviewWe are partnering with a local client in La Crosse to fill several onsite IT Support Specialist positions.Salary and BenefitsThe estimated salary for this role is $45,000 - $60,000 per year, depending on experience.Job DescriptionKey Responsibilities:Receive and troubleshoot Help Desk requests via phone calls or emails in a 24/7 environmentSet up...
-
Senior Fitness Instructor
2 weeks ago
La Crosse, Wisconsin, United States Aegis Therapies Full timeAegis Therapies is seeking a skilled and compassionate Senior Fitness Instructor to join our team. As a Senior Fitness Instructor, you will play a vital role in designing and implementing exercise programs that improve the quality of life for seniors in skilled nursing facilities.This role offers a competitive salary of $52,000 - $62,000 per year, depending...
-
Caregiver - East County Support Professional
2 weeks ago
La Mesa, California, United States Senior Helpers - East San Diego Full timeJob OverviewSenior Helpers, a leading provider of in-home care services, is seeking compassionate and reliable Caregivers to join our team in East San Diego. As a Senior Care Specialist, you will provide non-medical companion and personal care to seniors in their homes, enhancing their quality of life and promoting independence.About the Role:Provide...
