Ecommerce Manager

3 weeks ago

Holmdel, United States Floafers Full time

Company Description

Floafers is modernizing the molded footwear space with a collection of casual looks for men, women and kids that are fun and functional.


We’ve taken the iconic loafer silhouette and interpreted it in lightweight foam that’s comfortable and easy to wear.


Floafers offers a variety of options to suit different lifestyles with classic colors that never go out of fashion to modern designs that make a statement.

 

We seek people to roll up their sleeves and help us grow. Is that you?


Position: eCommerce Manager

 

Responsibilities:

  • Develop and execute the digital strategy with the President and our digital agency.
  • Manage daily online business functions, including inventory, sales, and issue resolution.
  • Drive continuous improvement and identify opportunities for process optimization and innovation.
  • Define, mature, and elevate the digital consumer experience on the Shopify Plus platform.
  • Serve as the operations liaison with cross-functional teams, including development and customer service.
  • Analyze the shopping funnel and customer lifecycle to enhance the customer experience.
  • Execute and oversee written content for websites and digital ads.
  • Be a subject matter expert for all e-commerce activities and 3rd party integrations.
  • Lead internal and external resources for SEO campaigns
  • Monitor and report on all digital activity metrics.
  • Provide insights on customer shopping trends.
  • Ensure good customer service and smooth online order fulfillment.


Qualifications:

  • Degree in Marketing, Business Administration, or a related field.
  • 2-3+ years of successful e-commerce management.
  • Proficiency working within Shopify.
  • Strong understanding of e-commerce metrics and reporting tools (Google Analytics, Shopify Plus, etc.).
  • Prior experience in a similar role; digital marketing experience is a plus.
  • Experience taking photos/creating compelling visual content.
  • Proficiency in Canva, Photoshop, or similar.
  • Strong proficiency in Microsoft Office Suite, particularly Excel.
  • Experience or understanding of UX/UI design.
  • Team player with a history of delivering successful enhancements and improved customer experience lifecycle.
  • Strong project management, communication, and analytical skills.
  • Ability to multitask, prioritize, and meet deadlines.


 

 

 

 

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