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Retail Project Manager III

4 months ago

Milwaukee, United States Elkay Interior Systems Full time

RETAIL PROJECT MANAGER III OPPORTUNITY IN OUR CORPORATE OFFICE IN MILWAUKEE’S 3RD WARD



HYBRID OFFICE SCHEDULE







We are thinkers, designers, and builders crafting extraordinary environments. Are you ready to join us?



At Elkay Interior Systems (EIS), we work side by side, dare to reimagine the future of design and manufacturing, innovate nonstop, and put our people first. Recognized globally for their creativity, craftsmanship, and talent, our people enrich every project and partnership they serve.



We provide a relaxed and flexible workspace inspired by our creative people. You'll play an essential role in keeping us at the forefront of global innovation and customer satisfaction. Join our thriving creative community where your ideas make a difference.






OPPORTUNITY SNAPSHOT:


Under the direction of the Senior Manager, our Project Manager III directs internal and external partners to ensure the timely completion of projects, within required timelines, within required budget, and deliver on a high level of customer satisfaction, all in accordance with company policies and procedures.





A DAY IN THE LIFE:


  • Estimate and develop customer contracts in an accurate and detailed manner. This includes but is not limited to interpreting plan sets or technical drawings, identifying the scope of services required, conducting quantity take offs and clearly identifying scope inclusions, exclusions and assumptions.
  • Regularly lead discussions with clients and external partners to establish budgets and schedule milestones.
  • Facilitate cross-functional internal teams, to ensure that major project schedule milestones are achieved, internal lead times are protected, and that the customer receives a seamless, turnkey service experience.
  • Demonstrate strong business acumen that directly correlates to strong profit margins. This includes communicating, tracking and seeking approval on contract amendments and change orders when applicable.
  • Apply critical thinking skills to resolve conflict, navigate complex situations, troubleshoot non-typical project conditions, and actively resolve open or escalated issues.
  • Proactively close out projects to ensure customer satisfaction and timely payment.
  • Lead cross-functional teams to develop new product SKUs and pricing, as required by account.
  • Demonstrate a strong comprehension of policies and procedures, and participate in the development or maintenance of Standard Operating Procedure documents.
  • Train junior members on best practices and available tools within ERP and Salesforce platforms.
  • Participate on cross-functional teams to ensure the continuous, on-going improvement of processes, methods, productivity and quality, while reducing costs.
  • Work directly with the Mgr., Operations to set departmental, and company goals that are measured by Turn-Around Times, Profitability, Customer Satisfaction, and reductions in Warranty & Rework. Oversee the cost-effectiveness and profit margins for all projects.





WHAT YOU NEED TO SUCCEED:


  • Education & Experience: Bachelor’s degree (B.A. or B.S.) in Construction Management or Manufacturing Engineering preferred, and more than seven (7) years of related experience; or equivalent combination of education and experience.
  • Must be able to read, analyze, and interpret architectural drawings and plans.
  • Highly functional with Microsoft Office suite: Outlook, Excel, PowerPoint, Word, Project, SharePoint and Teams.
  • Experience with Salesforce is strongly preferred.
  • Experience with ERP Systems is strongly preferred. Knowledge of Epicor ERP system a plus.
  • Able to read, analyze, and interpret architectural and design drawings.
  • Solid technical background with understanding and/or hands-on experience in construction or manufacturing is a plus.
  • Two (2) or more years’ experience training or managing people.





Benefit Overview:

  • Competitive Medical, Dental & Vision Plans
  • Company Paid Long and Short-Term Disability Plans
  • Paid Company Life Insurance Policy
  • Attractive Paid Time Off (PTO) Policies
  • 401K Program with Company Match
  • 2 Volunteer Days each year (16 hours)
  • 11 Paid Holidays per year
  • Hybrid Flex work schedule (3 days a week in office required, Monday-Thursday)
  • Tuition Reimbursement Program
  • Wellness Program



It is the policy of Elkay Interior Systems to comply with all state and federal equal employment opportunity laws and regulations. EIS is committed to giving fair and equal treatment to all individuals. This policy applies to all matters relating to employment including, but not limited to, hiring, placement, promotion, transfer, demotion, recruitment, advertising or soliciting employment, training, compensation, selection for training, layoff or termination, and social or recreational programs. Equal opportunity, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, familial status, or veteran status, is company policy.