Spanish Bilingual Customer Service Representative
2 weeks ago
Customer Service RepresentativeTransPerfect is more than just a job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Must be bilingual in both Spanish and English to be qualified for this role.Location: 1725 W. GREENTREE DR. #101, TEMPE, AZ 85284Full-time with benefits: Award-winning benefits package, medical/dental, 401K, PTO and much moreCareer advancementsState of the art game roomSuperior employee engagement programThe customer service representative is responsible for providing quality customer service for financial/banking customers that consistently meets or exceeds company standards of excellence and customer expectations. The customer service representative is directly responsible for handling inquiries from customers while displaying great financial customer service skills to ensure the highest level of customer satisfaction.Answers inquiries from customers and quickly assesses customer needs and proactively provides solutionsResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Answers the phone in a pleasant and professional manner.Documents the resolution and follows up with the customer as needed.Maintains customer records by updating account information.Communicates effectively with other departments to resolve customer issues.Follow-up with the client on special cases presented by the customer to reach a solution.Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor.Required skills:Bilingual in Spanish and EnglishGood mathematical skillsExcellent ability to multi-task using multiple screens and systems while communicating with customersExcellent customer service, organizational, and communication skillsMust be a good decision maker with good time management and problem solving skillsProven ability to handle financial calls and inquiries with empathy and professionalismMust have good decision making and problem solving skillsRequired experience and qualifications:High school diploma or GED required. 18 years of age or olderMinimum of (1) year of financial customer service experienceMinimum of (1) year call center experienceTyping of 35 WPM requiredDesired skills and experience:Microsoft Office, Outlook and Excel experienceTransPerfect Connect (TPC) is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world's largest privately held provider of language services and globalization management technology solutions.TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.
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Tempe, United States TransPerfect Full timeCustomer Service Representative TransPerfect is more than just a job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Must be bilingual in both Spanish and English to be qualified for this role....
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Tempe, AZ, United States TransPerfect Full timeTransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Must be bilingual in both Spanish and English to be qualified for this role. Location: 1725 W. GREENTREE DR....
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Tempe, AZ, United States TransPerfect Full timeTransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Must be bilingual in both Spanish and English to be qualified for this role. Location: 1725 W. GREENTREE DR....
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Tempe, AZ, United States TransPerfect Full timeTransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Must be bilingual in both Spanish and English to be qualified for this role. Location: 1725 W. GREENTREE DR....
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Tempe, AZ, United States TransPerfect Full timeTransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Must be bilingual in both Spanish and English to be qualified for this role. Location: 1725 W. GREENTREE DR....
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Tempe, Arizona, United States Perfect Fit Full timeTransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Must be bilingual in both Spanish and English to be qualified for this role.Location: 1725 W. GREENTREE DR....
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Spanish Bilingual Customer Service Representative
16 hours ago
Tempe, AZ, United States TransPerfect Full timeTransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Must be bilingual in both Spanish and English to be qualified for this role. Location: 1725 W. GREENTREE DR....
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Tempe, United States TransPerfect Full timeTransPerfect Is More Than Just a Job...Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Must be bilingual in both Spanish and English to be qualified for this role.Location: 1725 W. GREENTREE DR....
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Customer Service Representative
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Tempe, AZ, United States Ayala Insurance Service LLC Full timeCustomer Service Representative (Bilingual Required) 📍 Multiple Locations – Arizona 🕒 Full-Time | In-Office About Us: Ayala Insurance has proudly served our community for over 25 years, providing trusted insurance solutions and exceptional customer care. We are a fast-paced, community-driven agency that values professionalism, teamwork, and long-term...
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Customer Service Representative
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Tempe, AZ, United States Ayala Insurance Service LLC Full timeCustomer Service Representative (Bilingual Required) 📍 Multiple Locations – Arizona 🕒 Full-Time | In-Office About Us: Ayala Insurance has proudly served our community for over 25 years, providing trusted insurance solutions and exceptional customer care. We are a fast-paced, community-driven agency that values professionalism, teamwork, and long-term...
