E-Commerce and VIP Coordinator

E-Commerce And VIP CoordinatorLive Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms.An artist management firm and subsidiary of Live Nation Entertainment is seeking a dynamic e-Commerce and VIP Coordinator candidate with knowledge of merchandising, e-commerce, VIP programming, and how they relate to the music industry. Interface with industry shareholders merchandisers and ecommerce partners, VIP Partners, internal managers and artist's teams. Coordinate communication with cross-functional marketing team on social and digital strategy to promote online stores, as well as VIP setup and implementation with tour marketers.The e-Commerce Coordinator will be responsible for growing Vector's e-commerce business. They will source merch creation for Artist e-commerce, touring and VIP programs, coordinate merch partner timelines, monitor inventory levels, industry trends and work closely with our Director of Marketing to plan yearly merch strategy and VIP program offerings.What this person will do:Oversee and develop e-commerce strategy for stores under the Vector Management umbrella.Devising strategies that harness sales-related insights, analytics and novel developments to encourage sales in online stores.Execute development of new stores with e-commerce partners/artist teams and manage all required deadlines leading up to launch.Liaise with Director of Marketing, Marketing Manager, and Artist managers to develop meaningful product offerings while staying on brandCoordinate and collate all required store assets and new offers with internal and external partnersCreate Cost of Goods analysis, P&L's, sales projections and proposals for presentation to artist managers and business managers.Analyze sales metrics to ensure product is arriving at fulfillment warehouses and orders are being fulfilled, meeting delivery timelinesCollaborate with clients and vendors to ensure deadlines are met and any project management or customer service issues are resolvedCreate and maintain a master calendar of promotional sales campaigns to drive store traffic and sales across all storesAnalyze advertising data to measure the effectiveness of marketing strategiesRoutinely provide updates about relevant trends and innovations in e-commerceReport weekly and monthly sales reports in relation to devised strategy roll out.Extend reach and product offering opportunities beyond basic e-Commerce stores into other digital platforms (Spotify, Facebook, Youtube, Tiktok, etc.)Ideate on ways to cross-pollenate Tour Merch and E-Comm Strategies.Facilitate end of tour merchandise inventory allotments for store offeringsInterface with merchandisers, labels and third-party partners on e-commerce initiatives, VIP and other direct-to-consumer strategiesWhat this person will bring:1-2 years of merch company, tour merch, or VIP experienceUnderstanding or merchandising from E-Comm, Tour Merch, and VIPSuperior attention to detail and organizational skillsDemonstrated ability to think creatively, three-dimensionally and to tie different pieces of a project together when neededTech savvy command of project management software (Monday/Asana), business software (Microsoft Office suite & Adobe) and cloud-based software (Google Docs/Drive, Dropbox, Box, Zoom)An understanding of budgeting and use of Excel & Google Sheets softwareExcellent verbal and written communications, interpersonal skills and phone/email demeanorSolid understanding of content creation and social media strategyCreative thinker implementing exciting new marketing strategyAbility to independently carry-out multiple tasks from start-to-finish with the aptitude to anticipate and prioritizeProven time management skills that meet tight deadlines and can manage multiple projects simultaneouslyGreat attitude, calm and collective in a fast-paced environment; helpful, friendly and diplomaticAbility to demonstrate discretion in handling confidential data and dealing with high-level artists and industry executivesBenefits & perks:Health: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)Yourself: Paid time off policy including holidays, sick time, and day off for your birthday, free concert ticketsWealth: 401(k) program with company match, Stock Program ReimbursementFamily: New parent programs & support including caregiver leave and baby bonus, infertility supportCareer: Tuition reimbursement, student loan repayment internal growth and development programs & trainingsOthers: Volunteer time off, crowdfunding networkEqual Employment OpportunityWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.