Assistant Store Manager
3 weeks ago
Assistant Store ManagerWill work between multiple stores in the district. This location is closed on Sundays. Bilingual Spanish preferred. Day shift only: Office closes at 6pm. Bilingual Creole preferred.The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.Benefits We Offer You:Work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)Outstanding company culture with growth opportunities throughout the U.S.Competitive starting payPaid Time Off accrued throughout the year, increasing with years of serviceGenerous 401(k) match with Traditional and/or ROTH choicesAffordable medical benefit options with up to a $1k annual Health Savings Account employer contributionEXTRA Healthy Wellness Program with rewards towards your medical premiumBenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.Your Responsibilities:Build and maintain strong customer relationships by identifying storage needs and providing tailored solutionsMaximize sales objectives through unit rentals, unit insurance, and moving suppliesEnsure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areasPerform daily site safety inspections, including lock checksAddress and resolve customer concerns related to billing, security, auctions, and proper site usageHandle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank depositsProtect our strong company culture by establishing and maintaining professional relationships with all Extra Space employeesPerform additional duties as assignedYour Qualifications:1+ year of customer-facing work experienceSales experience preferredCurrent valid driver's license and access to a reliable personal vehicle; except in New York City and BrooklynHigh School diploma or GED is required; college education is a plusWork Environment & Physical Requirements:Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditionsRegular tasks include standing, walking, climbing stairs, bending, sitting, and liftingRegularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Applications Deadline: Applications will be accepted until the position is filled.
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