Technical Service Estimator
2 months ago
Company is in search of an Estimator within the Denver, CO area. Candidates that are interested will need a Bachelor's Degree in finance or business along with 3-8 years of experience in a customer service environment. Must have experience managing projects, teams, or customer relationships. Candidates will need working estimating experience, supply chain management, sourcing, expediting and ERP software data entry/tracking. If you are interested please apply today
Essential Responsibilities
- Provide prospective and existing customers with accurate estimates for complete service contracts that include labor, equipment, and materials
- Source and price parts and materials to fulfill customer requirements on service contracts
- Book service and parts orders (including order entry, materials order, expedite, and coordinate delivery)
- Write purchase orders
- Investigate, manage, and follow up to resolution on customer concerns (directed and self-directed communication)
- Enter and maintain ERP data (dates, prices, scheduling etc.)
- Coordinate and manage service-related supply chain
- Serve as primary point of contact for new and existing customers
- Visit job sites as required for sales, service, and job specific support
- Work closely with production department to coordinate start-up and load-test
- Support crane service manager and service technicians
- Perform other duties as assigned
Minimum Qualifications:
- Bachelors Degree; finance or business preferred
- 3 years of experience in a customer service environment required; 8 years preferred
- 3 years of experience managing projects, teams, or customer relationships required; 8 years preferred
- Technical services estimating
- Supply chain managing, sourcing, and/or expediting
- ERP software data entry and tracking
- Microsoft Office Suite proficiency
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